Código IATA | 0B |
---|---|
Rutas | 176 |
Ruta principal | Cluj-Napoca a Bucarest Aeropuerto Internacional Henri Coandă |
Aeropuertos en los que opera | 61 |
Aeropuerto principal | Bucarest Aeropuerto Internacional Henri Coandă |
Desventajas: This really is more about the flight from
paris to Bucharest: I’ve literally never experienced a worse ticketing and boarding process.
Old planes, ride staff (even by remarkably curt and abrupt Romanian standards). Broken inline experience. Overall unpleasant. Seems to be flown only by Romanian families with hundreds of pounds of luggage. Like a caravan.
Desventajas: could not be delayed
Desventajas: I missed my flight because my previous flight was delayed 2.5 hrs
Desventajas: One hour delay
Worse ever
Ventajas: Nothing
Desventajas: 60€ for bags, drunk people puking on board and families woth 9 kids around... plane barely holding... shit!
And delayed and still charged me for a small bag that was in measurements given...
Ventajas: The flight departed on time and arrived the same. The seat was a tad bit narrow for me but then I am a tall guy at 6'5". Crew was very professional. Ticket cost was a third of what the other airlines were offering for a Sunday fare. I'll definitely use BlueAir again!
Ventajas: The crew was well trained, kind and receptive.
The pilot managed to drive through a storm and even arrive 10 minutes faster after leaving 5 minutes late.
Desventajas: Passengers traveling with pets took our reserved seats. The places for our baggages were occupied. When addressing this issue, we were told to move further ahead to empty seats. There was no meal included, and the one we purchased could not be paid by POS.
Ventajas: I canceled the flight 6 weeks ago, no refund issued.
Desventajas: I canceled the flight 6 weeks ago, no refund issued.
Ventajas: Boarding was quick and we arrived on time.
Desventajas: When getting to Bucharest we were taken by bus and didn’t have a gate.
Overall good
Ventajas: Everything was quite fast, we were like 15 min before the plan ready with boarding, but then somebody needed medical assistabce and we left 15 min delayed. But that's ok, it's nobody's fault. Baggage arrived very fast in Hamburg.
Desventajas: A minus for the Crew because when we arrived in Hamburg, people started to open the baggage boxes although we were still rolling (like 5 min too early) and they didn't say anything, so more people were following. When we arrived, almost all the people who could, had the baggage already with them. This happened in the past but the Crew stopped the people on time.
Ventajas: Stupid survey can’t eliminate category that doesn’t ajgpply
Desventajas: I was unable to check n online (although the process was intitated well earlier than 12 hours prior to departure).
The system charged y credit card for a seat reservation and then crashed with an error, both on my phone and laptop browser.
When I called at 9:00 am (when their offices are open) to ask for help with what happened, I received no answer other than, "the check in system has just closed. I am unable to help you in any way".
I booked another flight with another carrier, and did not take this flight., not do I plan to book with them in the future
That being said, it is not the job of the employee to defend a poorly working system. Services need upgrade asap.
Desventajas: I have booked with 2 checked in baggage pieces. On check in I was told no baggage was paid and I had to pay 100€ for the baggage.
Ventajas: Flight Attendants very good
Desventajas: Dusseldorf to Warsaw:
Boarding terrible including assistance and messaging.
- Boarding chaos
- Late flight out of Dusseldorf (about an hour)
- Just before landing, pilot announced all connections would be made - (and even mentioned chicago)
- Connecting flight was gone when I arrived at gate, and I was quick in getting to gate from prior flight
- next flight caused 5 hour layover in Warsaw
Warsaw to Chicago
Boarding terrible including assistance and messaging.
- Boarding chaos
- Late flight our ot Warsaw (about an hour)
- no messaging at gate about reason for delay
- kept increasing departure by 5 minute increments; started at 16:40 ended 17:05 (I beleive)
- once boarding was complete, pilot said delay was due to wait for connections (boarding was an hour and 15 minutes late).
Very frustrated
Ventajas: They are more professional and helpful. Really seemed like they knew what they were doing. The flight crew was accommodating and polite. The plane was very comfortable
Choose another airline if you want smooth travel
Desventajas: Flight was rescheduled for 3 hours later than original departure. Check in opened less than two hours before the rescheduled flight time so everyone was stuck waiting at check-in for hours. We couldnt even go in and relax inside at restaurants or the gate because online check in wasnt available. Then the flight was further delayed with no news about when the new take off would be or why the delay. Finally boarded a tiny plane that had propellers and a loud take off, if you easily fright on planes probably not the best choice for you. And then someone started smoking on the flight and the attendants had to announce again that smoking wasnt allowed. On and off throughout the flight it smelled like someone was smoking so I wonder if it was even coming from the cockpit.
Ventajas: Flight was delay by 1 hour consequently my luggage did Ot arrive with me to Katowice on top of that there is no more flights today from waw to kat with lot Airline
Desventajas: Serive to pay extra luggage very very slow
Desventajas: They change the fly departing time with 12 hours before I was flying
Crew
Ventajas: On time ,clean aircraft...
Desventajas: Crew was very serious...a smile can make a difference.....
Website far far too confusing
Desventajas: The actual flight was good, but to try and check in on line is murder..the website needs a totally new revamp, both to & from Larnaca I was unable to check in on line. You enter all your details press confirm and it is supposed to go to the next instruction, but a message appeared then took you back to your previous page and you had to input all your details again..this happened many times before I eventually gave up.
Ventajas: Arrived early to destination
Desventajas: Lack of entertainment also limited drinks
Ventajas: The flight was punctual
Desventajas: I got charged twice for luggage and couldn't get a refund
wish we were on it.
Ventajas: nothing
Desventajas: The agent lady on the desk did nothing to help us get on our flight. She refused to identify herself. We intend to sue the company for the damages caused to us because of this bad attitude.
Comort on a budget
Ventajas: comfy seats and a breakfast thrown in !
Desventajas: not much
Excellent flight
Ventajas: First time flying with them. Strongly recommended!
Painfull knee caps
Ventajas: Staff on board was friendly
Desventajas: Planes were late
Issue with on-line check-in
Non responsive contact center at high cost per minute
Absolutely inadequate space for knees, am 1.93 and my knees were stuck all the way during the flight although I had upgraded to a seat with better space.
Old aircraft
NO LEG ROOM. TREAT LIKE CATTLE CATTLE!!!!!
Ventajas: Steward was nice guy
Desventajas: NO LEG ROOM
Will ASk EU to MAKE ALL Airlines to
Have lef room
Do you want to travel 3 hours in a space you can Not Move!!!!!
Shit space. Worse on Iberia!!
Cabin temperature
Ventajas: I was surprised and pleased as well that the flight attendant listen to me when I mentioned that it's very cold in the cabin and in less than 30 minutes the temperature was changed and bearable
Desventajas: Not applicable
Ventajas: The crew is very good
Over an hour delay
Ventajas: Seemed like a technical problem.
The pilot wouldn't give up any information.
Desventajas: Small seats with little legroom
They only had one person at the check in counter
Ventajas: It took almost one hour in line just to check in. Also, the flight was delayed. They changed the seats and the crew was calling people who had previously booked breakfast because their seats didn't match what they had booked.
Desventajas: We almost missed the plane because checking in took over an hour, since they only had one person for the entire flight. In addition, the flight was delayed and the food was not good.
I would choose Blue Air again
Ventajas: I liked the friendly crew, the fast boarding, the comfortable seating and space between seat rows and the fact that there were snacks and drinks provided during flight.
Desventajas: no special dislikes
Desventajas: glass of water should be included
Lv
Ventajas: N mne bnh
Desventajas: Nb nu mb nb . MMSBM BM n BM
Ok.
Ventajas: More legroom than other low cost airline. Friendly crew.
Desventajas: The flight was late for no apparent good reason. The boarding was slow and that introduced delay.
Ventajas: EverY things
Desventajas: Every things
ARRIVE LATE! Plane NEVER departs on schedule.
Ventajas: The agent at check-in was kind.
Desventajas: I was put in Emergency exit row but was the last to board. There was no place overhead for my only bag which could not be kept at my feet.
And of course, take-off delayed over an hour.
Delayed 2.5 hrs without explanation
Ventajas: Arriving safely
Desventajas: No explanation or compensation for the lengthy delay in departing
Heavy Price
Ventajas: Nothing, really
Desventajas: Baggage fee €50 payable in cash only.
Boarding was a stockyard experience.
Gates are remote and obscure.
€2.5 for diet Pepsi on board??!!
Desventajas: Esto realmente es más acerca del vuelo de
parís a Bucarest: Literalmente nunca he experimentado un peor proceso de emisión y embarque.
Aviones antiguos, personal de paseo (incluso por un notable toque de curvas y abruptos estándares rumanos). Experiencia en línea rota. En general, desagradable. Parece ser volada sólo por familias rumanas con cientos de libras de equipaje. Como una caravana.
Desventajas: no se pudo retrasar
Desventajas: Me perdí mi vuelo porque mi vuelo anterior se retrasó 2.5 horas
Desventajas: Una hora de retraso
Peor que nunca
Ventajas: Nada
Desventajas: 60€ para bolsas, gente borracha puchando a bordo y familias con 9 niños alrededor... ¡el avión apenas sostiene... mierda!
Y me retrasó y todavía me cobró por una bolsa pequeña que estaba en las mediciones dadas...
Ventajas: El vuelo partió a tiempo y llegó a la misma hora. El asiento era un poco estrecho para mí, pero luego soy un chico alto a 6'5". La tripulación era muy profesional. El costo del billete era un tercio de lo que ofrecían las otras aerolíneas para una tarifa del domingo. ¡sin duda volveré a usar Blueair!
Ventajas: La tripulación estaba bien entrenada, amable y receptiva.
El piloto logró atravesar una tormenta e incluso llegar 10 minutos más rápido después de dejar 5 minutos tarde.
Desventajas: Los pasajeros que viajaban con mascotas tomaron nuestros asientos reservados. Los lugares para nuestro equipaje estaban ocupados. Al abordar esta cuestión, se nos dijo que avanzáramos aún más hacia los escaños vacíos. No había comida incluida, y la que compramos no podía ser pagada por el punto de venta.
Ventajas: Cancelé el vuelo hace 6 semanas, sin reembolso.
Desventajas: Cancelé el vuelo hace 6 semanas, sin reembolso.
Ventajas: El embarque fue rápido y llegamos a tiempo.
Desventajas: Al llegar a Bucarest nos llevaron en autobús y no teníamos puerta.
En general bien
Ventajas: Todo fue bastante rápido, estábamos como 15 minutos antes de que el plan estuviera listo para el embarque, pero entonces alguien necesitaba asistencia médica y dejamos 15 minutos retrasados. Pero eso está bien, no es culpa de nadie. El equipaje llegó muy rápido en Hamburgo.
Desventajas: Un inconveniente para la tripulación porque cuando llegamos a Hamburgo, la gente empezó a abrir las cajas de equipaje aunque todavía rodábamos (como 5 minutos demasiado temprano) y no dijeron nada, así que más gente seguía. Cuando llegamos, casi todas las personas que podían, ya tenían el equipaje. Esto sucedió en el pasado, pero la tripulación detuvo a la gente a tiempo.
Ventajas: no puedo eliminar la categoría que no have falta en la encuesta
Desventajas: He reservado con 2 piezas de equipaje facturadas. Al registrarme me dijeron que no había equipaje pagado y que tenía que pagar 100€ por el equipaje.
Ventajas: Son más profesionales y atentos. Realmente parecía que sabían lo que estaban haciendo. La tripulación de vuelo era servicial y educadoa. El avión era muy cómodo.
Ventajas: El vuelo se retrasó una hora, por lo que mi equipaje llegó Con Mi Equipaje a Katowice, además de que no hay más vuelos hoy de waw a kat con Lot Airline
Desventajas: El servicio de pagar el equipaje extra muy lento
Desventajas: Cambian la hora de salida de la mosca con 12 horas antes de volar
Tripulación
Ventajas: A tiempo, el avión limpio...
Desventajas: La tripulación era muy en serio... una sonrisa puede hacer la diferencia...
Sitio web demasiado confuso
Desventajas: El vuelo real era bueno, pero tratar de registrarse en línea es asesinato... el sitio web necesita una renovación totalmente nueva, tanto de Larnaca como de Larnaca no pude registrarme en línea. Usted introduce todos sus detalles pulse confirmar y se supone que va a la siguiente instrucción, pero un mensaje apareció entonces le llevó de nuevo a su página anterior y usted tuvo que introducir todos sus detalles de nuevo. Esto sucedió muchas veces antes de que finalmente se dio para arriba.
Ventajas: Llegamos temprano a destino
Desventajas: Falta de entretenimiento también bebidas limitado
Ventajas: El vuelo fue puntual
Desventajas: Me cobraron dos veces por el equipaje y no pudimos conseguir un reembolso
ojalá estuviéramos ahí.
Ventajas: nada
Desventajas: La señora del agente en la recepción no hizo nada para ayudarnos a coger nuestro vuelo. Se negó a identificarse. Tenemos la intención de demandar a la compañía por los daños causados a nosotros debido a esta mala actitud.
Confort y barato
Ventajas: Cómodos asientos y un desayuno incluido!
Desventajas: No mucho