|Ruta principal||Nueva Delhi Aeropuerto Internacional Indira Gandhi a Bombay Aeropuerto Internacional Chhatrapati Shivaji|
|Aeropuertos en los que opera||98|
|Aeropuerto principal||Nueva Delhi Aeropuerto Internacional Indira Gandhi|
Desventajas: Crew sounds mean and lies often
Why do they have to lie???
Desventajas: Treating international travels with respect
Ventajas: FOOD WAS OKAY
Desventajas: NEED IMPROVEMENT IN CUSTOMER SERVICE, I DONT THINK I WOULD EVER TRAVEL WITH AIR INDIA. VERY VERY VERY POOOOR SEVICE.
Ventajas: Pathetic experience all around
Desventajas: pathetic experience
Desventajas: poor customer service by Airindia
Desventajas: pathetic customer service
Ventajas: Crew members not responding,tv not working,seat not comfortable
Desventajas: Better entertainment,comfortable seating
Ventajas: Tv not working,seating not comfortable
Desventajas: Poor costumer service.
Desventajas: It would have been better if you would have told me that I need a transit visa in delhi,terrible customer service and ridiculously poor responsibility through your team of reservation that cost me to loose my 600 dollars for nothing coz they refused me to board on plane,and when I called you from airport,you never responded back to me, I am not recommending anyone to book their flight through your website
Ventajas: Food was decent
Desventajas: This flight needs a total rehab..... the amount of electrical failures it has, it might be a disaster waiting to happen
Ventajas: overall safety is good
Desventajas: media is not at all working and its hard on such long flights without media especially when you are traveling with kids
Desventajas: Cleanliness of the flight. Horrible bathrooms.
Ventajas: Horrible. Airhostess was not respectful towards other passengers.
Desventajas: Cleanliness! Bathrooms were horrible. Absolute no maintenance.
Ventajas: Time to destination with non stop flight is excellent.
Desventajas: Crew addressing elderly people, My mom was provided food until she went and explicitly asked for food.
Ventajas: Checkin bag missed. Worst Air india
Ventajas: 1 check in bag missed. Launched the complaint and still no use.
Desventajas: Make sure no bags misssed
Ventajas: Crew is very poor
Desventajas: Face wipes was needed
Desventajas: Face wipes was needed
Desventajas: Social distancing no middle seat precautions
Desventajas: Air India promises to give you minimal service and maximum prices due to COVID.
Horrible business class seats
Desventajas: Air India needs to be competitive and offer better services that is on par with other international airlines.
Desventajas: Staff Printed wrong boarding pass @ IAD leading to issue clearing security!
Desventajas: No entertainment at all even in business class
Ventajas: The care the staff have taken during pandemic is good.
Desventajas: They should have entertainment.
Desventajas: Food given was veg even though i had asked for non veg. The flight attendant said they can't give non veg. Attendant not helpful
Ventajas: Spanking new dreamweaver aircraft.
Desventajas: Non working usb ports, stale entertainment fare need to be addressed urgently
Ventajas: Crew OK. Non functional remotes, usb ports...Outdated entertainmennt content...below average catering needs.....even hot towelrolls were not provided. I flew Singapore Airlines and Emirates....excellent passenger care. Air India operating an international route should choose better craft and services ....imperative
Desventajas: How about rendering the airline private, perhaps then, to survive, they would improve services. Now they are over-indulged public sector
Ventajas: Crew was amazing and seats confortable
Desventajas: Some USB sockets and screens did not work
Ventajas: on time flight and landed early
Desventajas: serve napkins and sanitizer
Ventajas: Crew was friendly and helpful. Took good care of wheelchair bound passengers. Landings on this trip were exceptionally impressive.
Desventajas: The entertainment system isn’t the greatest, but in the iPad era this is not a big negative.
Desventajas: It could have been better if it would have been on time and not delayed 2 hrs and I could have made my connection and not have to pay more than $200 for another flight. I am livid. Never again with Air India!!!!
Ventajas: Nice charming very cooperative.
Desventajas: More than satisfied wonderful.
Desventajas: A more approachable crew.
The outlets did work for the USB connections.
Desventajas: The filthiest plane I have ever been on. Never again.
Desventajas: Poor communication about arriving— time at destination and need to stay seated at 30 minute point. Flight attendants are slow and clueless.
Entertainment system is limited. Aircraft feels old.
Ventajas: It was a flight!
Desventajas: It seemed like the crew didn’t care that much about the flight—halfway through there was like toilet paper and other trash in the aisle and no one cared to pick it up. Just felt a little hopeless.
Desventajas: Entertainment system was limited with poor sound quality even in Business. Monitor is too distant in business. Food was mediocre. No announcement was made 45 minutes before landing in Tel Aviv, just an announcement at 30 minutes forbidding movement to the restroom.
Tea and coffee were not offered frequently in Business even though several seats were empty and attendants were not overwhelmed.
Announcements in English were confused and confusing.
NO SIGNS at gate explaining 26 A was for business and 26 B was for economy and these gates were a 3 minute walk from each other. No staff to advise until finally an announcement.
Lounge is ‘tired’ with limited food selections.
Disappointing all around.
Desventajas: The flight had mechanical issues. They made us sit until 10 pm but still no flight. Then they asked us to go home and come back next day! When we tried to check/in, they said there are no more seats. Then they finally put us on another airline which departed in the night! This is a nightmare. You should not entertain Air-India on your website. I was totally exhausted and taken for a ride by poor airline management.
Desventajas: No movies no music broken seat old fashioned
Desventajas: My suggestion that at the time of boarding your staff behavior not good. As well you should supply hot napkin for freshness
Desventajas: Since it is our Airlines priority should have been given to its passengers. Flight was awfully delayed thereby wasting more than half a day. Return flight was worse. We landed at 1.30 pm and luggage was not in the belt it was supposed to be as announced . It’s a shame that we had to endure sleepless nights and miserable time in the airport. Swore never to travel by AirIndia again.
Ventajas: The timings were the best
Desventajas: Crew can be more friendly and interact work smile, food was stale and lot of scope for improvement and the entertainment consoles werent working
Ventajas: Crew is amazing
Desventajas: Need more entertainment, very poor media
Ventajas: Everything is very comfortable
Desventajas: It’s perfect
Ventajas: It is very wonderful. I like it so much.
Desventajas: I think food is very important. We want every thing cleanly
Ventajas: Traveling time
Ventajas: Crew was okay. Light for service at seat did not work so if I needed something I would have to get up to get it.
Desventajas: The food from Bombay to Rajkot can be better
Ventajas: Crew was very polite.
Desventajas: Seat was uncomfortable. PA system was inaudible. Plane smelled unpleasant. Waited on the tarmac for 45. Waited for checked bag for 45 minutes.
Desventajas: The entertainment screens did not work during the entire flight, even after a reset. The plane was falling apart, with peeling paint and creaking noises during every movement.
Ventajas: Aircraft and schedule
Desventajas: Entertainment and food could have been better. Not lot of options in the entertainment. Indian food offered in other airlines such as Emirates and British Airways have been better than what has been offered in native Air India flight
Ventajas: Aircraft food cleanliness
Desventajas: Timings bit , delayed start by an hour!