Valoraciones de viajeros
Opinión general
7,2
Bueno
Basado en 45.185 opiniones
Abordaje
7,5
Confort
7,1
Tripulación
7,8
Entretenimiento
6,8
Comida
6,7
Ir al contenido
Más
Encuentra vuelos baratos en American Airlines
Ida y vuelta
Económica
Información sobre American Airlines
| Código IATA | AA |
|---|---|
| Rutas | 1409 |
| Ruta principal | Dallas-Fort Worth a Dallas-Fort Worth |
| Aeropuertos en los que opera | 205 |
| Aeropuerto principal | Dallas-Fort Worth |
Comentarios recientes
Puntuación de viajeros
5175
4322
3683
2273
2088
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6,8
Desventajas: Entertainment and food/drinks
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6,5
Desventajas: 2.5 hour delay no explanation
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10,0
Desventajas: Very friendly and safe staff
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10,0
Desventajas: Very friendly and safe staff thru the entire process.
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10,0
Ventajas: Yes and Yes
Desventajas: Nothing to complain about
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10,0
Ventajas: Yes
Desventajas: Good flight
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6,0
Desventajas: Service and media
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4,0
Desventajas: Not repairing the engine of the aircraft while I’m on it. Not having to deplane due to the fact I felt unsafe.
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5,0
Ventajas: Free Wi-Fi and entertainment. Landed early.
Desventajas: Way too crowded during Covid, every single seat was taken. Then, to make things worse, they let people in with food so they'd have the excuse to unmask in-flight. On top of which, they passed around snacks (in a 2-hr flight?? during Covid??) so 80% of the plane took their masks off to eat their pretzels and drink their water. Unacceptable.
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8,0
Desventajas: The airplane was very cold, and our seats were screwed up. Gentleman at the gate was very helpful, and handled the problem the best he could.
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6,3
Desventajas: No fuel available
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10,0
Ventajas: Everything
Desventajas: Nothing
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8,0
Ventajas: Crew was good. Seat were comfortable.
Desventajas: Don't charge for wifi. It should be free.
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8,8
Desventajas: My eyes were watering and my nose was itchy for the entire flight and I had to hold back sneezes and I think there was something in the air on the plane that was causing this to happen. I was double-masking and I do not have allergies. I wonder if it had to do with the chemicals used to disinfect the plane between flights? I was not very comfortable, to say the least. Everything else was great, though, but I don’t think I will be flying again anytime soon.
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5,6
Ventajas: The snacks
Desventajas: They put WAY too many people on one flight, during Covid it just is not safe
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6,0
Ventajas: It wasn't Spirit.
Desventajas: Missed our connecting flight due to mechanical issues, but we were put on a later flight. Due to covid it's hard to get really good customer service. It would be nice if American had said well in advance that you need their app in order to connect to wifi on the plane.
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10,0
Ventajas: crew was super friendly.
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10,0
Ventajas: the crew was amazing. Seats needs to be more comfortable.
Desventajas: seat needs to be more comfortable.
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9,6
Desventajas: Me and my husband traveled with my infant son and thebstaff was very accomodating. They evn allowed us to change seats to ensure my son was not next to another person.
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9,6
Desventajas: If we boarded and left on time
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2,0
Ventajas: They did the best they could but my overall experience was poor. It seems when I fly with AA either I miss my connecting flight, the airplane is broken, we deplane then the flight gets canceled, I’m rebooked then that flight is delayed and then eventually cancelled.
Desventajas: Need newer planes, better scheduling of flights, flight attendants seem tired or overwhelmed/worked/unhappy.
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3,5
Ventajas: I was able to return home after my flight had been cancelled.
Desventajas: While rebooking my flight from Phoenix the rebooking agent been yelling at me to pull my mask back after I was trying to answer her questions while trying talk over all the other customers. I feel that it was unnecessary and over done.
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7,0
Ventajas: The flight went great. Even though it’s been raining for days. The flight was quick and we landed on our wheels.
Desventajas: Waited to disembark the plane being told the sky bridge was closed. Watched two other flight land after us pull up to disembark. Now I’m going to miss my connecting flight. Oh well. Maybe next time it will be better.
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9,0
Desventajas: Late 2 hours
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2,6
Ventajas: Nothing at all
Desventajas: Food, drinks deboarding is awful, just awful experience
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3,0
Desventajas: We didn’t even have a pilot, had to call and find one because our pilot that was scheduled “forgot to call in sick”. We were already delayed by 4 hrs so this made it delayed by an hour more!
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10,0
Desventajas: Something better to eat
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10,0
Ventajas: Yes
Desventajas: Yes
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3,6
Desventajas: Entertainment system nor working properly. 40 minute flight delay due to minor cabin seat malfunction.
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8,8
Ventajas: Empty seat between us. Entertainment was good. Bags made it to the baggage claim before we did!
Desventajas: Flight attendant had an attitude when I boarded. I went to put my carryon item in overhead compartment and she questioned me asking my seat number. My seat included a carryon and she had an attitude for no reason.
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2,0
Desventajas: Communication. I cannot speak with anyone at flyus about a refund. Qatar airways denied boarding to ALL passengers heading to Saudi Arabia, I was left stranded in Dallas, and could not contact ANYONE.
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10,0
Ventajas: Todo muy bien
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2,8
Ventajas: Glad we made it back.
Desventajas: Flight could have been on time. Attendants in the airline could have communicated much better to give update on delay, but they did not give any information despite several times getting up to ask questions at the main check-in. Many of the passengers were very discouraged. Plane left nearly 2 hours late due to an unclear maintenance issue, paperwork and also no fuel put in the plane until all passengers we on board.
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2,0
Ventajas: Nothing
Desventajas: Have the pilots come to fly the plane on time
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10,0
Ventajas: Smooth as butter. Slept the whole way.
Desventajas: Nothing could have improved it.
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3,0
Desventajas: American is poorly prepared for day long delays.
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4,3
Desventajas: With so many empty seats on the front. They decided to crunch everyone in the back without the minimal distance requested for social distancing. Very disappointed. Social distance is not practiced at AA as in Delta. Very sad. Will remember that next time I book a flight.
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3,0
Desventajas: Everything
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7,0
Desventajas: No social distancing AT ALL. Flight was packed
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10,0
Ventajas: Yes amazing
Desventajas: Enlarge the jet.
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10,0
Ventajas: The crew was very friendly as well as the pilot after we had landed. Also was nice they gave us each a little water in a plastic bag as well as a snack
Desventajas: Not much anything can be done to make a flight better with Covid. Masks have to be on, no drink options available anymore.
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9,3
Ventajas: Everything was great. But the American Airlines can improve on not letting non-first class passengers use the restroom up front.
Desventajas: The food! Bring back real food please
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10,0
Ventajas: Todo
Desventajas: Nada
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10,0
Ventajas: Todo! Excelente atención
Desventajas: Nada!
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3,6
Desventajas: The plane was ancient. Cabin was freezing, seats were rocks. Using an old short-haul CRJ for a 3.5 hour flight sucked.
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8,0
Desventajas: Being on Delta
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5,2
Desventajas: Las conexiones fallaron , tuve q abordar otro vuelo
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2,0
Ventajas: Flight 1751 Miami to Cleveland 1/11/21. Flight attendants did not enforce mask policy! Family of four sick sneezing, coughing, short of breath. The fathers mask was down the entire flight. Even when the flight attendants picked up the trash. They were informed after the flight they did not comply with CDC, Department of health, and state policies. Their response was “ I made announcements overhead. Didn’t you hear?”. Appalling endangering customers and disregarding Federal, State, and local policies.
Desventajas: People promoting safety and doing their job.
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2,0
Ventajas: Crew and pilot were great.
Desventajas: The plane was absolutely PACKED during the peak of a global pandemic. Completely irresponsible to not have people spaced out by at least one seat.
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10,0
Desventajas: My flight from LAS to LAX was excellent, it was a larger plane , full and was able to stretch out. I would love to fly American Airlines more but flight times for my destinations are not always the best.
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2,0
Desventajas: My bags were missing
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5,0
Ventajas: Flight on time and covid Prevention was in place.
Desventajas: Failed to provide wheelchairs as requested.
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6,0
Ventajas: Gente sin cubrir boca y nariz
Desventajas: Ponen en riesgo l seguridad y salud con avión tan lleno
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10,0
Ventajas: Clean and comfortable
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3,2
Ventajas: Nothing
Desventajas: Better service, quicker boarding, more comfort and overall everything needs to improve
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7,5
Ventajas: Nothing special good or bad
Desventajas: My seat did not recline properly and had to sit upright throughout the flight, so was less comfortable.
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5,0
Desventajas: Comfort and food.
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6,4
Ventajas: The crew and boarding process was excellent.
Desventajas: Social distancing with the seating arrangements was lacking.
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10,0
Desventajas: Ok
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10,0
Desventajas: Todo bien
opinión proveniente de
Estado del vuelo
Mapa de rutas de American Airlines
Principales aeropuertos en los que opera American Airlines
- Aeropuerto Dallas-Fort Worth (DFW)
- Aeropuerto Charlotte-Douglas (CLT)
- Aeropuerto Miami (MIA)
- Aeropuerto Chicago O'Hare (ORD)
- Aeropuerto Filadelfia (PHL)
- Aeropuerto Phoenix-Sky Harbor (PHX)
- Aeropuerto Los Ángeles (LAX)
- Aeropuerto Boston Logan (BOS)
- Aeropuerto Washington D. C. Reagan-National (DCA)
- Aeropuerto Nueva York Aeropuerto La Guardia (LGA)
- Aeropuerto J. F. Kennedy de Nueva York (JFK)
- Aeropuerto Orlando (MCO)
- Aeropuerto Las Vegas McCarran (LAS)
- Aeropuerto San Francisco (SFO)
- Aeropuerto Atlanta Hartsfield-Jackson (ATL)
Información de contacto de American Airlines
- AA Código IATA
- 000-4019-0834 Llamar
- AA.com Visita
Política de cancelación de American Airlines
Según avanza la situación con el coronavirus (COVID-19), American Airlines actualizará sus políticas en concordancia. Ponte en contacto con American Airlines directamente para obtener la información más actual sobre las tasas de cancelación. Puedes encontrar la información más reciente sobre las políticas de American Airlines aquí: American Airlines Políticas y avisos de viaje
Datos sobre el estado del vuelo, cancelaciones y retrasos proporcionados por Flightstats.com. Los datos de Flightstats pueden contener errores. Confirma siempre la información indicada aquí con la aerolínea.