Código IATA | YU |
---|---|
Rutas | 2 |
Ruta principal | Lisboa a Bissau Osvaldo Vieira |
Aeropuertos en los que opera | 2 |
Aeropuerto principal | Lisboa |
Ventajas: Nothing at all
Desventajas: Everything,
Check inn to slow, boarding was a disaster, the seat was awful, not IFE, awful food, couldn’t be worse
Ventajas: Plane was fine.
Desventajas: There was not enough food on an 8-hour TA flight and the airline charged us $85(!) to check carry-on if all of our carry-ons were over 22 lbs. Neither was clearly alerted to us before buying the ticket. Normally, I pay attention to these things, this was terrible. Very unhappy.
Ventajas: There was no wifi or entertainment. The flight was delayed for 2 hours and no updates given. My bags never made the next connection and still looking for them with Norwegian.
Worst flight ever
Ventajas: To be still alive
Desventajas: The airplane internal pressure is off, the temperature is hot ( in the middle of the winter) no water if not asking, no food or any form of assistance ( rang the attendant signal nobody paid attention to it ) garbage left all over the place while the stewards are chit chatting for the entire flight, the landing then felt like the airplane was falling apart. Someone couldn’t find their hand on luggage and the attendants told him to go to look at the lost and found in the middle of the night in a deserted Newark airport after a 8 hours flight without offering to help him with the impossible task ..... another 4 passenger looked also distressed at the luggage delivery since they obviously couldn’t find their luggage. Never again Wamos and never again Norwegian for covering up such a bad quality service..... real con artist trick that I didn’t expect from a reputable company
Carry-on weight limit?!
Ventajas: It’s the only direct flight from New York to Budapest.
Desventajas: Mobile boarding pass didn’t work. Had to go back from security to check-in desk to get paper pass.
When getting the pass the staff told us that our carry-ons (!) were overweight amd made us move things into our personal bag. The bags each weighed 20 pound were regulation size and we had no checked luggage.
Flight was then delayed by two hours for no ostensible reason.
The seats were incredibly tight in economy.
The food was airplane food. Can’t really complain give low expectations.
Will never choose lot again
Ventajas: Nothing
Desventajas: The plane was delayed 2h10mins then we had to wait for the packages for 1h30mins. Terrible airplane, no space.
Eh
Ventajas: I liked that we got here a little early. I was pretty hungry, kinda wish they had give a free snack
Desventajas: The guy at check in in Paris was a dick. Like he liked going to his job to be pessimistic about sverything
Ventajas: Very smooth and easy flight. Left on time and arrived a few minutes early.
Desventajas: There was an entertainment system onboard but it was not turned on. No one had access to any entertainment.
The cabin was kept totally in the dark except for the mealtimes. I wanted to read my book but couldn’t and I had to use my phone’s light to fill out the immigration form. I found this very irritating.
Ventajas: Professional, polite and caring crew members.
Desventajas: The seats were a little bit to small. Uncomfortable if you are not skinny.
Unprofessional staff at airport
Ventajas: Efficient and timely once we boarded but they made us wait a long time
Desventajas: I didn’t like the ground crew at Newark. They were rude and unprofessional.
Our flight left after midnight. Everyone wanted to sleep. They should have kept the lights dim. But they were on bright all night!
Missing luggage
Ventajas: Friendly staff
Desventajas: Missing luggage. Please help me!!! Many valuables inside That cannot he replaced. I was bringing items for my wife who we just got married. Please help.
Desventajas: The plane was very old and dirty. My seat was loose so it was very rocky and difficult to sleep. No leg room at all.
Desventajas: I didn’t know you could make a long haul flight so uncomfortable.
Terrible
Ventajas: Nothing
Desventajas: Everything
No ideal
Ventajas: Price.
Desventajas: Expensive luggage check. Flight delayed 1 hour. No entertainment options. Seats appeared to be broken and cramped. No service whatsoever.
Desventajas: I’ve flown on Norwegian before and have always had positive experiences but this time it was horrible. I was offered no drinks or food and when I asked a flight attendant if I could purchase some he said he would be right back and never came back. The tv didn’t work at all so I could order things through that.
Desventajas: Crew members took A LOT of storage bins for their luggage leaving limited space to passangers. With not knowing what to do crew members added to chaotic atmosphere during boarding. They were also loud. Flight was also late, again.
No space no screen no usb cheap drinks no choice
Ventajas: Clean bathroom
Desventajas: Passengers in front of us recline their sets all the way we felt compressed.screen was not working no air above us no cans for drink no USB port on the flight boarding very disorganized flights always late customs wait very long
Worst long haul flight I’ve ever taken
Ventajas: The crew was mediocre - seemed nice relative to the rest of the experience
Desventajas: Horribly old plane, with 0 leg room and the person in front of you basically reclined into your lap. Infotainment system was >20 years old and did not switch on for anyone. Was supposed to be supplemented by Wi-Fi on personal devices which also did not work for anyone. In case you may think to read as a back-up, overhead lights also didn’t work. Pretty miserable experience.
Poor business class. No priority luggage, food is not good....
Ventajas: Space
Desventajas: No reading light, no movie, no music, no earphone.
This was supposedly Norwegian
Ventajas: The flight was smooth.
Desventajas: The man at the check in desk tried to charge me 80 Euros for checking luggage, though he made an exception once I explained that the original flight to Paris had been cancelled and we had spent $2400 on a day-of replacement ticket.
Boarding was bizarre; we were bussed from the gate to the tarmac and left to wait for about 20 minutes.
The worst
Desventajas: Delayed, old cabin, no entertainment, no food options, inexperienced crew, 8hrs without so much as offering a bottle of water!
Checking in
Ventajas: Nothing
Desventajas: The 2 women at the checking -in desk said there were no priority checked baggage tags for my luggage even though my ticket was business.
Desventajas: Convenience
Ventajas: Food
Desventajas: Delayed flight
Desventajas: Boarding was delayed but there was no announcement for the reason. Just waited for 45min on the line.
Frozen
Desventajas: It was about 14 degrees on the aircraft. We were freezing.
Unreliable carrier
Ventajas: Price
Desventajas: Everything else - the flight was canceled at the very last minute and rescheduled with another airline 7 hrs later
Ventajas: The crew where well dressed , polite attentive and caring. Plane was clean an on board entertainment was fantastic & kept the kids busy for a long time. We will definitely be happy to fly with them again
Desventajas: The Kosher meals where absolutely terrible. Gray turkey was just inedible Bread had mold on it.
Don't fly with this airline
Ventajas: Nothing
Desventajas: Where do I begin? Ticket price: for the price I paid I expected service as good as on other planes I flew in the past - I didn't get it.
The plane was OLD. There was no way of following flight route, we didn't know where we were and what time it was. Why? Because the plane was too old to offer it.
The food was bad. Not to mention that it run out of milk!!!!
Only 2 crew members spoke Polish. That wasn't a problem for me but I know that many people choose native airlines because they feel comfortable knowing that the crew speaks their language.
Entertainment was poor. The movies offered were old. No games to keep kids busy, etc. Again, the plane was old.
The plane wasn't clean.
The only good thing about this flight was how fast the plane made it to Poland. We had an hour delay from the start yet we made it to Poland ahead of scheduled arrival.
Get more staff to help during check in!!!!
Desventajas: We have arrived 2 hours and 15 min before the flight time. To get to check in it took us 1.20 min!!!! There was huge line for the check in and only 3 staff members were working and helping to check in! Its summer season this plane was full!! Lot should have more crew members assisting to attract more customers to flight with them. The price of flying with LOT is higher that other flight to Europe but the service is the worst.
If you want to sell more tickets and attract more customers you need to offer satisfactory service to people.
Ventajas: The crew was very helpful and positive, including going out of their way to put together a vegetarian meal for me when I had forgotten to order one.
Desventajas: We were put on a EuroAtlantic plane that had been specially chartered. It was dirty, the seats were uncomfortable, my entertainment screen didn't work, and the food was disappointing (although as I said, the crew helped me with a vegetarian meal. On most flights I find there's a vegetarian option so I usually don't worry about ordering it in advance. On this flight there wasn't, which was a mark against it, but the crew's willingness to help was a positive aspect). The cabin was also very bright even when the lights were out--some overhead lights were on and the screens were set to very high brightness, making it difficult to get any sleep (face masks were not provided). Overall it reminded me of flying in the "bad old days" before decent food and higher quality service became standard.
All good. Low expectations, no disappointments.
Ventajas: Well air conditioned plane. Prompt service. Timely departure and arrival.
Desventajas: Entertainment system has been turned off 1h20min prior to landing.
Excellent service in economy
Ventajas: The hosts were exceptionally attentive and accommodating.
Not Bad
Ventajas: I got a seat with nobody next to me, stewardesses and stewards were good, entertainment ok.
Desventajas: Only thing I didnt like was there was no room for overhead bags probably due to the fact that LOT airlines allowed people to bring more than one carry on on.
Desventajas: unxpierience crew
Ventajas: Nada en absoluto
Desventajas: Todo,
el Check inn a la lentitud, el embarque fue un desastre, el asiento era horrible, no IFE, comida horrible, no podría ser peor
Ventajas: El avión estaba bien.
Desventajas: No había suficiente comida en un vuelo de 8 horas en TA y la aerolínea nos cobró $85 (!) para comprobar el acarreo si todos nuestros carritos eran más de 22 libras, Ni Nos avisaron claramente antes de comprar el billete. Normalmente, presto atención a estas cosas, esto fue terrible. Muy descontentos.
Ventajas: No había wifi ni entretenimiento. El vuelo se retrasó durante 2 horas y no se le dieron actualizaciones. Mis maletas nunca hicieron la siguiente conexión y aún así las buscaban con noruego.
Nunca volverá a elegir Lot
Ventajas: Nada
Desventajas: El avión se retrasó 2h10mins entonces tuvimos que esperar los paquetes para 1h30mins. Un avión terrible, sin espacio.
Eh
Ventajas: Me gustó que llegamos aquí un poco más temprano. Tenía bastante hambre, me hubiera gustado que me pudieran dar un aperitivo gratuito
Desventajas: El chico en París era muy tonto. Como si le gustase ser pesimista acerca de todo.
Ventajas: Vuelo muy suave y fácil. Salimos puntuales y llegamos unos minutos antes.
Desventajas: Había un sistema de entretenimiento a bordo, pero no estaba encendido. Nadie tenía acceso a ningún entretenimiento.
La cabina estaba totalmente en la oscuridad, excepto por las comidas. Quería leer mi libro pero no podía y tuve que usar la luz de mi teléfono para llenar el formulario de inmigración. Me pareció muy irritante.
Ventajas: Profesionales, educado y atentos los miembros de la tripulación.
Desventajas: Los asientos eran un poco pequeños. Incómodos si no estás muy delgado.
Personal poco profesional en el aeropuerto
Ventajas: Eficiente y oportuno una vez que nos embarcamos, pero nos hicieron esperar mucho tiempo
Desventajas: No me gustó la tripulación de tierra en Newark. Eran groseros y poco profesionales.
Nuestro vuelo se fue después de la medianoche. Todos querían dormir. Deberían haber mantenido las luces tenues. ¡pero estaban iluminados toda la noche!
Equipaje perdido
Ventajas: Personal amable
Desventajas: Equipaje perdido. Por favor ayúdenme!!! Muchos objetos dentro que no se pueden reemplazar. estaba llevando cosas para mi esposa y estamos recién casados. Por favor ayúdenme.
Desventajas: El avión era muy viejo y sucio. Mi asiento estaba suelto, así que era muy rocoso y difícil dormir. No hay espacio para las piernas.
Desventajas: No sabía que usted podría hacer un vuelo de largo recorrido tan incómodo.
Terrible
Ventajas: Nada
Desventajas: Todo
No fue ideal
Ventajas: Precio.
Desventajas: Facturación del equipaje cara. Vuelo retrasado durante 1 hora. No hay opciones de entretenimiento. Los asientos estaban rotos y abarrotados. No había ningún tipo de servicio.
Desventajas: He volado en noruego antes y siempre he tenido experiencias positivas, pero esta vez fue horrible. No me ofrecieron bebidas ni comida y cuando le pregunté a un asistente de vuelo si podía comprar algo me dijo que estaría de vuelta y nunca regresaría. la televisión no funcionó para poder ordenar las cosas a través de eso.
Desventajas: Los miembros de la tripulación se llevaron MUCHOS contenedores de almacenamiento para su equipaje, dejando espacio limitado a los pasajeros. Al no saber qué hacer los miembros de la tripulación se sumó a la atmósfera caótica durante el embarque. También eran ruidosos. El vuelo también llegó tarde, de nuevo.
No hay espacio, no hay pantalla, no hay bebidas baratas usb, no hay elección
Ventajas: El baño estaba limpio
Desventajas: Los pasajeros que estaban frente a nosotros se reclinaban con sus aparatos hasta que nos sentíamos comprimidos. La pantalla no funcionaba. No había aire por encima de nosotros, no había latas para beber, no había puerto USB en el vuelo de embarque. Los vuelos muy desorganizados siempre tardaban mucho tiempo en llegar a la aduana
El peor vuelo de larga distancia que he tomado
Ventajas: La tripulación era mediocre - parecía agradable en relación con el resto de la experiencia
Desventajas: Un avión horriblemente viejo, con una habitación de 0 patas y la persona que está enfrente de usted básicamente se reclinado en su regazo. El sistema de información y entretenimiento tenía más de 20 años y no se encadena para nadie. Se suponía que iba a ser complementado por Wi-Fi en dispositivos personales, que también no funcionaba para nadie. En caso de que pensara leer como una copia de seguridad, las luces de techo tampoco funcionaban. Una experiencia bastante miserable.
Primera clase pobre. No hay prioridad de equipaje, la comida no es buena...
Ventajas: Espacio
Desventajas: No hay luz de lectura, no hay pelis, ni música, ni auriculares.
Se suponía que era noruego
Ventajas: El vuelo fue suave.
Desventajas: El hombre en la recepción intentó cobrarme 80 euros por el equipaje de cheques, aunque hizo una excepción una vez que le expliqué que el vuelo original a París había sido cancelado y habíamos gastado 2.400 dólares en un billete de sustitución.
El embarque era extraño; nos llevaron en autobús desde la puerta hasta el asfalto y nos dejaron esperar unos 20 minutos.
Lo peor
Desventajas: Retrasado, cabina vieja, sin entretenimiento, sin opciones de comida, tripulación sin experiencia, 8 horas sin ofrecer una botella de agua.
Registro
Ventajas: Nada
Desventajas: Las dos mujeres en el mostrador de facturación dijeron que no había etiquetas de equipaje con control de prioridad para mi equipaje, aunque mi billete era de negocios.
Desventajas: Comodidad