Código IATA | 6E |
---|---|
Rutas | 996 |
Ruta principal | Nagpur Dr. Babasaheb Ambedkar Intl a Pune |
Aeropuertos en los que opera | 72 |
Aeropuerto principal | Nueva Delhi Aeropuerto Internacional Indira Gandhi |
Ventajas: Not much.
Desventajas: We flew to India and back from Turkey. Both flights had 2 stops and both times Indigo said we didn’t have a second flight and wouldn’t give us a second boarding pass meaning we had to go out to the check in both times to get our second boarding pass and both times were very problematic. Also we have a 7+ hour international flight on a very small plane with no free food or drinks. Just not a very good flight experience overall.
Ventajas: I liked the fact that it was a direct flight
Desventajas: Little more customer satisfaction
Ventajas: Seat felt very uncomfortable and as though it was about to break! Very cramped.
Ventajas: Basically nothing
Desventajas: They should do announcements properly, and the crew attitude is awful.
Ventajas: Worth buying an XL seat
Liked the rolling ramp better than steps.
Buses to terminal were wuick
Desventajas: Baggage policy for checkin and carryon is too restrictive, too low.
Too many email messages sent by IndiGo.
Desventajas: Extremely bumpy take off and landing. The pilot could do better.
Desventajas: The website does not describe baggage allowance clearly as compared to other airlines. It lists “excess baggage weight” but not the 15kg limit. The choice of 15kg as the limit is a BIG problem for international travelers who may be coming for longer stays. Air India has a much friendlier policy for checked and carryon baggage and I would choose it by far.
We were charged for every kilo even though prepay options online were not user friendly. 4 thumbs down, way down.
Ventajas: Did not take the flight as fell sick. Tried working with vayama and Turkish airlines to reschedule this return flight but quoted cost was higher than original price.
Desventajas: An understanding and accommodation based on medical reasoning.
Desventajas: The boarding was poorly managed.
Ventajas: The seat was really bad and the crew didn't make any effort to dim the lights for about 75% of the journey. I would say an international flight on a low-cost carrier like Indigo should be avoided.
Desventajas: if the cabin crew had been a little more cooperative, this flight could have been better
Ventajas: Crew was amazing, & purchased food was extraordinary quality.
Desventajas: We traveled with a wheelchair person, but they boarded her separately from the rest. That meant she was without anyone she knew for some time. It'd been better to allow @ least 1 person of her people w/ her while she boarded.
Drunks
Ventajas: First flight from Goa to Mumbai was pretty good, I even scored an extra large seat. Boarding was madly chaotic though
Desventajas: The ground crew in Mumbai let on a very drunk group of men who became more and more problematic. Eventually they had to be removed which let to a further delay to an already delayed flight.
Bad
Ventajas: Amazing crew, clean plane and on-time and seamless boarding and arrival.
Desventajas: Entertainment option via app.
Desventajas: Priority boarding for parents with kids.
Desventajas: Good airline. Flight was delayed due to weather
Ventajas: Budget Indian airline so was good. Good crew .Bus on and off tarmac , Basic food and paid for but fine. Good legroom in XL seats and std seemed ok too compared to some Australian airlines .Was on time so thats all that really mattered
Ventajas: Punctuality and cleanliness.
Desventajas: No comments.
Ventajas: Punctuality and cleanliness.
Desventajas: Boarding process at Hyderabad and disembarkation at Visakhapatnam. At both places bus ride was painful.
Didn't take the plane
Desventajas: I got sick so I had to leave India. I tried for 5 days in a row to cancel this flight but the cleartrip.com website is just a bad labirinth. You are not able to cancel the flight from mobile( when I was in India), you are not able to access the website from Europe.
Ventajas: Crew was great. Back holder of Seats were loose / broken.
Desventajas: Connecting Indigo flight was poor as no supply of liquor n beverages. No proper n sufficient food. One cold sandwich was given
Very bad experience
Ventajas: Boarding
Desventajas: Co passengers
Desventajas: all ok
Ventajas: Amazing crew.
Desventajas: Better comfortable plane
Ventajas: Punctuality, cleanliness and the professionalism.
Desventajas: No comments.
Ventajas: nothing, they did provide us with refreshments for flight delay.
Desventajas: everything has to be improved
Desventajas: Denied boarding. Needed to make it to another flight in Mumbai airport. Need a visa just for transit to my next flight. Disrupted all my travel plans. Had to buy new tickets. Would like a full refund.
Ventajas: Punctuality, cabin crew and cleanliness.
Desventajas: Check in at Mumbai needs to be better coordinated.
Ventajas: Flight attendants were the best and very friendly
Desventajas: Not much, on time flights and friendly flight attendants
Ventajas: Always ahead of scheduled arrival in my last few flights. Love it
Ventajas: Cleanliness, and punctuality.
Desventajas: Choice of food available. Since it was lunch time, proper lunch type food should be available, and not just snacks.
Liked the whole smooth experience
Ventajas: Everything
Desventajas: Nothing I didn't like
Ventajas: Punctuality and professional service.
Desventajas: All good.
Ventajas: Punctuality, and professional service.
Desventajas: All good.
Ventajas: The staff at the airport check in counter cause too many delays by asking unnecessary questions regarding visa for concerned country, where as they only need to check for onward ticket.
Also, passenger at the back of my seat was causing discomfort by stretching his legs too close to my seat
Desventajas: The staff at the aiport check in counter are not very well trained regarding visa requirements for other countries. The cabin crew needs to better train passengers regarding the amount of space allowed for their seat.
Ventajas: Seats very uncomfortable
Desventajas: Separate counters for wheel chair passengers as well as bus transport. There were several unruly travellers and it is not fair that ground staff should have to remind passengers of protocol. Separate transport will help.
Ventajas: No, not really, especially the boarding crew. Where was chaos and signs of lack of planning. Gate changed towards the end and sequential boarding wasn’t done properly.
Desventajas: 1. On time performance, flight started 1.5 hours late,
2. Boarding procedure was unplanned and the gate resembled a fish market.
Desventajas: No comments
Ventajas: Cleanliness, quality of service and the attitude of cabin staff.
Desventajas: Delays to be avoided,
Gate changes to be avoided,
Boarding process was not properly streamlined.
Ventajas: Punctuality, and cleanliness.
Desventajas: No comments.
Ventajas: On time schedule
Desventajas: Everything.
Ventajas: Excellent ground crew and flight attendants.
Ventajas: Crew was good.
Desventajas: Seating could be better. the cushions would come off
Desventajas: Flight delay was not communicated timely
Ventajas: We arrived
Desventajas: The flight was an hour late on departure pushing the international flight timeline a bit too narrow.
Desventajas: Very dismal performance.Copilot was missing in the last minute. incorrect baggage weighing scales.had to pay extra. Plane delayed by 4 hours almost missed my international connection. Very very stressful and unprofessional expression especially. Absolutely would not recommend this airline.
Desventajas: Flight was delayed by 15 mins and there was a gate change which was a complete surprise.
Desventajas: Worst crew. Very arrogant
Ventajas: I liked the total travel time the flight took.
Desventajas: The boarding suddenly changed the gate just within minutes of the departure & informed none.
Ventajas: Promptness and efficient management of time. Nice staff!
Desventajas: The food is too ready-made and processed. They incorrectly market it as fresh. They need to have better and genuine food
Ventajas: Ground reservation and check in crew were amazing.
Ventajas: On time, comfortable seats, friendly crew.
Desventajas: .
Desventajas: Waited close to an hour for collecting baggage at the terminal
Desventajas: I wish Indigo flight get in-flight internet.
Desventajas: Flight was on time. Crew were professional.
Great Crew and Ok flight
Ventajas: Crew was professional and the plane was very clean
Desventajas: The seats are very weak and anyone touching on the backside would feel as if they are directly touching you.
Flight delayed by 4 hours! No more travel by indigo.
Desventajas: Promises free meal was not provided in lounge- reason cited no mail communication received from indigo
Indigo all good but...
Ventajas: Well managed. The crew always had a smile on them and seems to be very helpful.
Desventajas: The crew was requesting to use the toilets at the rear of the plane whereas the one on the front were used by them. That’s totally unfair as there are more passengers than the crew and customer being the passengers should be given more access.
The Indigo management should make sure this issue is being taken care of.