Valoraciones de viajeros
Opinión general
6,3
Bueno
Basado en 1.308 opiniones
Abordaje
6,2
Confort
6,5
Tripulación
6,6
Entretenimiento
6,0
Comida
6,4
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Más
Encuentra vuelos baratos en Kuwait Airways
Ida y vuelta
Económica
Información sobre Kuwait Airways
| Código IATA | KU |
|---|---|
| Rutas | 78 |
| Ruta principal | Dubái a Ciudad de Kuwait |
| Aeropuertos en los que opera | 40 |
| Aeropuerto principal | Ciudad de Kuwait |
Comentarios recientes
Puntuación de viajeros
103
113
100
98
89
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9,3
Ventajas: Crew was very good. Food was good. Flight arrived earlier
Desventajas: Boarding was not done via aero bridge and we had to use the bus adding to some discomfort and no special order for elderly and people with kids during boarding.
opinión proveniente de
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10,0
Ventajas: Legroom was good. Aircraft was nice. The crew was very helpful
opinión proveniente de
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8,6
Ventajas: Super comfortable economy seats
Desventajas: Add more movies to the tv
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5,0
Ventajas: Staff was cordial and helpful. Food was decent and seating was reasonably comfortable
Desventajas: Many features on entertainment system were non functional. Additionally, there was not enough variety and quantity as far as movie options were concerned
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10,0
Desventajas: Thank to all staff
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8,0
Ventajas: Everything was good.
Desventajas: Had asked for wheelchair. It was not provided in Kuwait City.
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7,6
Desventajas: Had asked for wheelchair which was not provided in Kuwait City
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8,3
Ventajas: Very comfortable and smooth flight from boarding until landing
Desventajas: entertainment choice could be more diverse and newer movies
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8,0
Ventajas: Crews were nice
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9,6
Ventajas: Amazing food. Nice flight attendants.
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10,0
Ventajas: ye s
Desventajas: keep
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6,6
Ventajas: direct flight short distance
Desventajas: the application food seat
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2,0
Desventajas: Food and service not good in flight
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3,3
Desventajas: Crew was unfriendly
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4,6
Desventajas: The staff was very rude and incorporative.
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4,0
Ventajas: Kuwait airline did not even responded to the food request.
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2,0
Ventajas: The flight got cancelled
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10,0
Ventajas: Yes and Clean
opinión proveniente de
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7,3
Ventajas: YES
opinión proveniente de
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10,0
Ventajas: Food, crew
Desventajas: Seat comfortable
opinión proveniente de
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10,0
Ventajas: Crew, Food, seat
Desventajas: Seat cushion
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8,6
Ventajas: The crew were really nice and kind and the comfort with the seat was also very good but if your aisle is not window it's really not easy for sleep
Desventajas: The entertainment with movies and shows were outdated except a few. If only they had more options it would've been a great experience
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8,6
Desventajas: As always it's going to be jetlag but the entertainment system program, if they only provided more options then it would've been great but the shows and movies were outdated except a few and it was a boring, tiring flight but overall with the crew and comfort was a great experience from Kuwait.
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2,0
Ventajas: crew was not amazing at all. basic.
Desventajas: my luggage never arrived in Dhaka.
opinión proveniente de
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5,0
Ventajas: crew is mediocre. i flew buisiness class and the crew did a basic job. Qatar and Emirates treat business class far better than Kuwait Airways does.
Desventajas: better service, care, follow up. kuwait airways also lost my luggage.
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10,0
Ventajas: The economy seat comfortable.
opinión proveniente de
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3,6
Ventajas: I was happy that they didn't lose my luggage like they did on the way to Dhaka.
Desventajas: Service is consistently poor and flight attendants don't seem to be trained at the level of Qatar and Emirates.
opinión proveniente de
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4,3
Ventajas: Kuwait Airways is steps behind Qatar and Emirates. The only thing i liked was the fact that business class was empty...but maybe there's a reason for that.
Desventajas: Service on Kuwait Airways is poor in business class I didn't feel like we were in business class or treated that way. The flight attendants seemed very rushed and not necessarily attentive to us likeQatar and Emirates does. Furthermore, my checked bag never made it to my final destination.
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5,0
Ventajas: The crew was excellent
Desventajas: Boarding delays, delayed departure.
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5,6
Ventajas: Hi, Everything fine except the reserved food option was not available. We specifically asked for Jain food and booked it via manage booking on kuwait airways website. We saw the confirmation but it was not provided.
Desventajas: Layover time for flight time to JFK from Kuwait is very short. It was chaotic and especially with kids.
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10,0
Desventajas: No thing
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10,0
Desventajas: Very good service
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10,0
Ventajas: I love having a legrest! Food was good, staff pleasant!
Desventajas: A little hard to hear the movie, music playing on the plane competed with the movie audio.
opinión proveniente de
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6,3
Ventajas: The seats in business class were great!
Desventajas: Once I arrived in Kuwait, there were no instructions by the crew on where to go to catch the connecting flight. I got lucky by asking somebody 2 hours later, and then they informed me I needed to take a bus to another Terminal, which was never explained by anybody.
opinión proveniente de
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6,6
Ventajas: Good legroom! And nice planes
Desventajas: The boarding at JFK was a disaster. No organization and no instructions from the crew. Felt like a free for all.
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5,6
Desventajas: Food should provide every 5 hrs
opinión proveniente de
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7,3
Desventajas: It's okay.
opinión proveniente de
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10,0
Ventajas: It was on amazing trip,crews was very courteous and the food was very good
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10,0
Ventajas: Yes
Desventajas: Nil
opinión proveniente de
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8,6
Ventajas: Services
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3,0
Ventajas: Crew polite
Desventajas: Blankets rationed, crew guessed at food, announcements in any of many languages, blankets shortage. I could go on.
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4,0
Desventajas: Uncomfortable seats on newer aircraft. Polite staff, but food sketchy (crew did not know what they were serving- How does Shepherd's Pie become Lasagna?), blankets were seemingly only given to couples, water rationed? and announcements were randomly given in Arabic, Thai, English, German. Et cetera
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10,0
Ventajas: It was awesome
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10,0
Ventajas: Seat
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10,0
Ventajas: La tripulación muy amable y preocupada por mi bienestar
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5,6
Ventajas: No
Desventajas: Customer service food n seat comfort
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2,0
Ventajas: I booked on your site and canceled the reservation on the same day and communicated with you by telephone and I was informed that the refund is within seven days and I have not received the amount yet, knowing that on Tuesday 8/1/2019 is the date of the flight that was booked, please return the amount to me as soon as possible
opinión proveniente de
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2,0
Ventajas: I booked on your site and canceled the reservation on the same day and communicated with you by telephone and I was informed that the refund is within seven days and I have not received the amount yet, knowing that on Tuesday 8/1/2019 is the date of the flight that was booked, please return the amount to me as soon as possible
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7,6
Good airlines in general
Ventajas: The seat in Business Class was comfortable with lots of options. The food is good although we expected better for Business Class.
Desventajas: My entertainment system console wasn’t working and a flight attendant wasn’t helpful. One particular flight attendant wasn’t friendly and seemed to have a sort of an attitude.
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8,0
Good airlines in general
Ventajas: The seat was comfortable with enough leg room on the Exit row. The food is good.
Desventajas: No entertainment whatsoever! Problematic for a 3.5 hour flight
opinión proveniente de
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3,6
Ali and family
Ventajas: To be honest nothing
Desventajas: Flight was canceled because of technical problem and they delayed us for arround 11 hours till next flight. Though they have arranged for hotel stay but the manegement if the icedent was so poor in communication, transportation, and Timings.
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10,0
Spacious economy seats
Ventajas: Nice and friendly flight attendants , great food and service
Desventajas: Nothing to say
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2,0
Flight delayed
Desventajas: Flight delayed, had to stay in an airport hotel like a prison. You cant go outside the hotel.
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8,6
Ventajas: Check in service was good and time was fair Also when interring to the plane, good reception and crew welcoming the passengers
Desventajas: No one helps on weighing the luggage’s specially with families as they have more luggage Also one of the crew was upset and was serving people unhappy
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4,0
Ventajas: Airport hotel was well organized, efficient with good food
Desventajas: Flight: - very delayed to leave with no updates - host and hostesses were very rude to both ourselves and other passengers when asked questions - ran out of chicken and veg options by the time reached the back of the plane and only had had lamb options left. Abysmal service considering a lot of Asian people don’t even eat lamb! Staff not helpful at all - sarcastically said ‘enjoy your meal’ and walked off - horrified by this remark! - freezing cold flight, when asked for a blanket they said they would give it to children first only and an hour later they still refused to give us one. Also it seemed like the louder you shouted the more likely you were to get what you want, terrible service Overall - not comfortable, small leg room, cold flight, no appropriate food options which can all be forgiven but foremost the staff were rude which is plain unacceptable. Dr P
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4,3
Poor service
Desventajas: The hostess was rude when I asked a question. Took 2 hours to serve dinner and then didn't serve coffe or tea.
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3,6
Desventajas: Delayed and missed a connecting flight. Had to buy a new ticket since earlier one was non refundable
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3,3
Bad customer care
Ventajas: Hi, We had experienced a huge delay (over 8hrs) from JFK & transit in Kuwait was horrible. Staffs in transit are horrific & not at all care takers. We stayed over 18hrs in airport due to poor flight management. Staff didn't even provided hotels for accommodation.
Desventajas: Customer care & poor management
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3,3
Poor customer care
Ventajas: Staffs in transit are horrific & not at all care takers. We stayed over 18hrs in airport due to poor flight management. Staff didn't even provided hotels for accommodation
Desventajas: Poor customer management
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2,0
No response
Ventajas: Nothing
Desventajas: I was injured and unable to fly. I spent over an hour on hold trying to adjust my flight and never spoke to a rep. I emailed customer service in the US and at the airline’s point of origin. Yeh up have still not responded. Poor poor form.
opinión proveniente de
Estado del vuelo
Mapa de rutas de Kuwait Airways
Principales aeropuertos en los que opera Kuwait Airways
- Aeropuerto Ciudad de Kuwait (KWI)
- Aeropuerto Dubái (DXB)
- Aeropuerto Ammán Aeropuerto Internacional de la Reina Alia (AMM)
- Aeropuerto Jedda Rey Abdulaziz (JED)
- Aeropuerto Doha Hamad (DOH)
- Aeropuerto El Cairo (CAI)
- Aeropuerto Beirut (BEY)
- Aeropuerto Londres-Heathrow (LHR)
- Aeropuerto Dammam Rey Fahd (DMM)
- Aeropuerto Riad Rey Khalid (RUH)
- Aeropuerto Manama Baréin (BAH)
- Aeropuerto París Charles de Gaulle (CDG)
- Aeropuerto Nueva Delhi Aeropuerto Internacional Indira Gandhi (DEL)
- Aeropuerto Bombay Aeropuerto Internacional Chhatrapati Shivaji (BOM)
- Aeropuerto J. F. Kennedy de Nueva York (JFK)
Información de contacto de Kuwait Airways
- KU Código IATA
- +965 22200171 Llamar
- kuwaitairways.com Visita
Datos sobre el estado del vuelo, cancelaciones y retrasos proporcionados por Flightstats.com. Los datos de Flightstats pueden contener errores. Confirma siempre la información indicada aquí con la aerolínea.