Ventajas: Everything
Desventajas: Nothing
Ventajas: A non entertainment plane for an international flight even being theoretically a quick flight does not sound good at all
Desventajas: An alternative to providing entertainment on board
Ventajas: Una persona de la tripulación fue demasiada altanera, porque le pedí cambiar de ubicación, y lo pedí porque donde estaba había demasiada gente y quería ir a una zona dónde no había gente.
Desventajas: La tripulación debe ser más amable
Ventajas: Luggage dispatch courtesy
Ventajas: The crew was OK, there was nothing they were authorized to do to make things better.
Desventajas: It was too crowded for a pandemic times, there was no space between the people.
Ventajas: ATENCION MUY AMAB LE Y EMPATICA
Desventajas: DESEMBARQUE DESORDENADO EN EZE
Ventajas: ATENCION A BORDO EXCELENTE, PERSONAL EMPATICO Y AMABLE
Desventajas: EMBARQUE EN GRU DESORDENADO
INFORMACION LIMITADA EN AEROPUERTO DE GRU
Ventajas: ABORDAJE POR GRUPOS EXCELENTE
AVION A350 INCREIBLE, SILENCIOSO, COMODO, ILUMINACION Y VENTILAION PERFECTA
COMIDAS A BORDO CALIENTES MUY BUENAS
Desventajas: DESEMBARQUE EN GRU, CERO INFORMACION NI POR LATAM NI AEROPUERTO
Ventajas: Friendly crew and easy check-in. Comfy seats.
Ventajas: crew extremely attentive and sympathetic. Great food and perfect confort.
Desventajas: The flight Was with a overbook . They do not let we make a check in by the alegation that the equipament hás been change, verry bad company
Ventajas: Usual latam crew warm and extra attention
Desventajas: My seat's entertainemnt was displaying some issues, simple to fix, seat 24H
Worst service ever
Ventajas: Nothing.
Desventajas: Flight delayed 7 hours. No proper update was given by LATAM. The food provided in the airport was horrible.
Ventajas: Neat, polite and orderly. Good Food!
Ventajas: Seat was fine, it was a very full flight, but even so everything went smoothly.
Ventajas: Smooth flight
Desventajas: The boarding process was chaotic. Each passenger is allowed to make their own rules and do as they want. My seat felt like there was NO padding.
Desventajas: The boarding. I had a brand new and expensive baggage but was not be able to carry my luggage on because it was said the airplane was full. But when I entered the plane there was a lot (a lot) free space for luggage . i tried to back my luggage up to carry with me but I was not allowed; it was said the flight could be delayed althought there was at least 15 minutes before departing. It was not the first time they lied to clients. I lost my trust in Latam.
Great service
Ventajas: Staff is friendly and helpful.
Ventajas: On time flight
Ventajas: Arrived safely
Desventajas: More room in the seats
Ventajas: Great entertainment options and system
Ventajas: Fairly ok service from the team, and I saw the attendants being attentive to a seating mix up in the row ahead of mine. Thought things could have been a little clearer in the transfer from the gate to the shuttle buses to the plane.
Ventajas: It was all like expected except for boarding.
Desventajas: Boarding was crowded and confusing. Flight was full and many had to check their hand luggage in.
Ventajas: People, accommodating, service, everything was good,
Desventajas: Sincerely I don’t know.
Ventajas: Extremely attentive and courteous crew.
Ventajas: Muy buen servicio y puntualidad
Desventajas: El embarque podría ser más ordenado
Ventajas: La comida muy buena.
La tripulación muy amable.
El avión moderno y fiable.
El entretenimiento en la pantalla, muy decente.
Desventajas: El espacio entre asientos es pequeño, tanto con la fila de delante (para las piernas) cómo con los asientos de los lados (para los brazos).
Que las películas permitan también seleccionar en idioma el español de España.
Ventajas: Doha to Colombo flight seats is very comfortable and crew is very helpful.
Ventajas: Timeliness, cleanliness, professionalism and courtesy of everybody involved on the trip
Desventajas: There’s always room for improvement that’s for sure but nothing in particular.
Ventajas: Seating was wonderful.
Crew- Everyone very nice and helpful.
Desventajas: Not sure all my food was gluten free.
Ventajas: Não funcionou as tomadas para carregar eletrônicos
Desventajas: They lost ine of my bags. Amateur and inefficient. Avoid if possible.
Ventajas: The crew was amazing, but the seat so small!
Ventajas: Crew, boarding process, food was decent and served on time
Desventajas: Seats could be a little more comfy but there was sufficient leg room.
Desventajas: Seats are too uncomfortable
Desventajas: Very nice flight, great
Ventajas: Leave and arrive on time
Desventajas: Very tight seat and entertainment drop all the time
Desventajas: We have made reservations of seats, but the company didn't reserve it. Therefore, we will now have to ask for a reimbursement, which will be additional work for us.
Desventajas: I dont like that when booking with Kayak i domt have the ability to imput my frequent flyer number which would give me priority with American Airlines or latam.
Instead, I had to wait for them to assign seats and was almost unable to board the plane.
Ventajas: Atl least on time
Desventajas: Start the boarding early
It was set to statt 2:20 and starts after 3:00 am
Ventajas: Below average experience
Desventajas: Need to be better on almost all aspects. Particularly, entertainment and service
Desventajas: My reservation was changed last minute without it being communicated to me. Had to come back the next day to the airport.
Ventajas: More or less
Desventajas: Boarding on time
Ventajas: Right on time, easy boarding. Really clean restrooms onboard
Desventajas: A bit more space in the seating
Ventajas: Puntualidad y embarque rápidamente
Desventajas: La atención del personal de mesón es extremadamente pésima
Desventajas: Long line at check in. The changed the gate but did not revise the sign. The plane pulled out from the gate 1 hour late. Got to GRU late and missed my GIG flight. No I have a 7 hour lay over. Never fly LATAM again
Desventajas: I found a buble gum on the table
Desventajas: o
Ventajas: TV’s, nice seats, clean
Desventajas: Seat family together. I was traveling with my children and they separated my husband so he could not help me. :(((((
Ventajas: Pese a la demora del vuelo llegue en el horario indicado
Desventajas: La comida era demasiado pesada para la hora que fue entregada
Desventajas: AC too cold
Ventajas: Nos reprogramaron el viaje sin autorización. la reprogramación nos costó dinero (hotel y comidas) y nos hizo estar viajando toda una noche, con muchas horas de espera en el aeropuerto de Santiago. Reintegro no en dinero sino en bono de viaje con 6 meses de validez
Desventajas: atención al pasajero ante problemas de la aerolínea
Ventajas: Nothing
Desventajas: Too much time waiting for the luggage
Ventajas: Puntual
Desventajas: Avión viejo sin entretenimiento e incomodo
Desventajas: Mucha demora en la salida de conexión
Ventajas: Best pilot ever! Flight attendant Ana absolutely adorable
Ventajas: In time departure and arrival
Desventajas: Had to pay for food, even a coffee.
Desventajas: My check-in Miami Airport with American Airlines was terrible , big lines total mess. Was a share fly, TKT Latam flying whith AA plane. On the way back check-in in Rio de Janeiro was beautiful! So easy.
Ventajas: Business class is allways good
Desventajas: A one day delay was such a bad thing mostly because of no information of LATAM
Ventajas: Everything was great, food it´s very good
Desventajas: 8 hour flight may have wi-fi