Código IATA | OD |
---|---|
Rutas | 56 |
Ruta principal | Kota Bharu Pengkalan Chepa a Kuala Lumpur Subang |
Aeropuertos en los que opera | 27 |
Aeropuerto principal | Aeropuerto Internacional de Kuala Lumpur |
Desventajas: More food variety
Desventajas: delayed landing because of chinese reasons
Desventajas: delayed 2 times.
Ventajas: A nice experience overall. Flight was quiet so plenty of personal space.
Ventajas: Everything went smoothly from check in to arrival. Bags were delivered timely. Flights were on time.
Desventajas: No entertainment options. Little to no food service.
Fully satisfied
Ventajas: Except for a 1-hour delay, overall the flight was good, smooth and enjoyable. Loved the inflight meal. For the price we paid we got meal and 30kg baggage allowance, we thought that was just value for money. And they departed from KLIA and not klia2 which is more convenient.
Desventajas: Flight wasn't on time to and from HKG.
Ventajas: The staff were very kind, the seat had a great amount of leg room.
Desventajas: There was no alcohol on the flight.
Degrading quality
Ventajas: Crews are nice.
Desventajas: Seems like Malindo is starting to degrading the service quality. The flight I took before: they change the airplane to batik which was worse with no entertainment, smaller seat pitch, etc. I book Malindo for a reason and paid for what expected using Malindo!! If they had to change the plane they should've given better one or given back compensation to passengers!
Now this flight, they didn't activate the entertainment till way later and turned off way too early. They didn't give any earphone as supposed to.
Malindo's service has become bad.
Change
Desventajas: The airline
Excellent services
Ventajas: For the price that we paid, it included 30kg baggage and refreshment (orange juice, water, coffee, a slice of pizza and a muffin) - it was worth it. The legroom is spacious, the seat was comfortable and the cabin crew was awesome. Flight was on time, check in was acceptable (considering people travelling from Bandung has a lot of check in baggage due to shopping).
Desventajas: Nothing.
Desventajas: The flight was over 5 hours delayed and they offered no compensation or extra meal.
Ventajas: I have flown Malindo before and I have been happy about tbeir customer service.
Good budget flight
Ventajas: Check in and boarding we're both quick and easy. There were unsold exit row seats on our flight and the flight attendants lets us change seats. The in flight meals were quite tasty.
Desventajas: The beverage options were limited and mostly consisted of different flavors of fruit soda. The flight attendants sprayed the cabin with a strange aerosol before landing. Trash was not collected during the flight.
Good budget flight
Ventajas: Check in and boarding we're both quick and easy. There were unsold exit row seats on our flight and the flight attendants lets us change seats. The in flight meals were quite tasty.
Desventajas: The beverage options were limited and mostly consisted of different flavors of fruit soda. The flight attendants sprayed the cabin with a strange aerosol before landing. Trash was not collected during the flight.
Ventajas: Service and comfort with blanket, and entertainment movies.
Desventajas: Luggage collection rather late in Bali.
Both flights delayed
Ventajas: Very dissapointed, both flights scheduled by Malindo Air was rescheduled, first one moved for next day unbeliavable!!!
Desventajas: Very dissapointed, both flights scheduled by Malindo Air was rescheduled, first one moved for next day unbeliavable!!!
Business Week in KL
Ventajas: Ease of booking and 30kg baggage allow all included in quoted flight cost
Desventajas: Food quality appears to be falling down in variety and quality
Desventajas: Turbulence
Ventajas: Good service and good plane.
Ventajas: food, service
Desventajas: nobody replaced the toilet paper in the bathrooms, when it was finished. Checking in started later than normal.
Ventajas: I was very impressed given it is a budget airline.
Very good service and fantastic price
Ventajas: somewhere between a budget airline and a premium service. For the excellent price i was excitement pleases with the service and comfort. Would definitely fly with malindo again.
Desventajas: my expectations were more than met.
Disgraceful security - never again
Ventajas: Read trip advisor
Will never use them again
They will have an accident and it will be their fault
Good.
Ventajas: something
Desventajas: something
Very Nice Service and comfortable flight
Ventajas: The plane was quite new, very modern, and well equipped with entertainment features. Services were good and all staff spoke English. Good amount of leg room in the economy seats as well.
Nice flight
Ventajas: Comfortable and modern plane with good services and good communication. We had a minor delay due to poor weather but pilot and staff communicated the situation well and took safety precautions. Good entertainment options and food.
Desventajas: There are small snack & water given previously, but now only water.
Desventajas: Terrible call centre. No reply on the list luggage phone number. Absolutely terrible service
No fight
Ventajas: Nothing
Desventajas: Flight had a new schedule without prior notice
We're unable to take this flight. Did not get any refund
Ventajas: Proactively checking the boarding pass to shorten que of the boarding process.
Desventajas: Delayed
Desventajas: Cabin very hot. Aircond broken??
Ventajas: Horrible, tv not working. I asked for no vegan and they forgot to bring my food. After I mentioned, they finally brought and was vegan! Plane very unconfortable and old. Totally different than the connection place that was way less time on air.
Desventajas: Nothing
Ventajas: Nothing
Desventajas: Evrything
Not bad
Ventajas: Pretty on time
Ventajas: Good legroom and friendly crew
Desventajas: They said that they provided best quality beverages (they gave example as Starbucks), but just mineral water coming out
Ventajas: Every thing in the flight was excellent.
Desventajas: Except at the airport service at Kuala Lumpur.You have to make sure to announce , when you change the gate.
Ventajas: Boarding process was great, who went in first just as supposed to be so minimizing crowded in the cabin alley.
Desventajas: No on-flight meal available to purchase. It's lunch time and the airline expected everyone had lunch before?!?
15 minute delay, understandable.
Seat pocket was not cleaned, someone spilled chocolate drink before and the cleaning service missed to do the job.
Efficient but cold
Ventajas: It was on time there was plenty of space for carry-ons
Desventajas: The staff yelled at passengers and at two points hig me (hard) in the head with luggage and an elbow)
Could improve
Ventajas: Comfortable, on board flight menu was good, no delay.
Desventajas: Visa permits check before boarding was really unnecessary. It's immigration personals job. That creates long & slow moving que. But then perhaps it's the KL Airport authorities fault that exercise that policy. Saw the same thing with some other airlines.
Slow boarding process
Ventajas: Nice flight crew, comfortable cabin
Desventajas: Passenger id check before entering the departure gate took forever. They checked visa permits which actually was not their duty. They're flight ground crews not immigration officer!
Cheap and comfortable but expect delay
Ventajas: Flight, seats, food
Desventajas: Gets delayed 90% of the time.
Ventajas: Can print boarding pass on own and bring to airport and straight away walk to hate with the self printed boarding pass.
Desventajas: No kiosk to self print boarding pass at airport...
This trip flight from SZB was postponed and flight from PEN was pushed out.
Comfort.. but delay...
Ventajas: Comfort of seat
Desventajas: Delay..
Comfort.. and Delay
Ventajas: Comfort of seat
Desventajas: Delay.. Almost 3 hours.. Technical problems
Desventajas: Flight delayed, bad info provision. 1 checked in bag did not arrive.
Desventajas: Crew was non-service minded, more concerned about themselves, with no crew member trying to assist english speaking passengers
If the option is paying more and flying with another airline..
Desventajas: 3 security checks in KL for transit
Crew not interested in English speaking passengers
Again our company will not fly with malindo if there is a choice
convenient, affordable, surprisingly nice
Ventajas: quite new and comfortable aircraft
Desventajas: Más variedad de alimentos
Desventajas: retraso en el aterrizaje debido a razones chinas
Desventajas: retrasado 2 veces.
Ventajas: Una experiencia agradable en general. El vuelo fue tranquilo, así que un montón de espacio personal.
Ventajas: Todo salió a la perfección, desde el registro de la fecha de llegada. Nos entregaron bolsas oportunamente. Los vuelos eran a tiempo.
Desventajas: No hay opciones de entretenimiento. No hubo servicio de comida.
Totalmente satisfecho
Ventajas: Excepto por un retraso de 1 hora, en general el vuelo era bueno, suave y agradable. Me encantó la comida a bordo. Por el precio que pagamos conseguimos comida y franquicia de equipaje de 30 kg, pensamos que era una buena relación calidad-precio. Y partieron de KLIA y no de klia2, lo cual es más conveniente.
Desventajas: El vuelo no estaba a tiempo de ida y vuelta a HKG.
Ventajas: El personal era muy amable, el asiento tenía una gran cantidad de espacio para las piernas.
Desventajas: No había alcohol en el vuelo.
Cambiar
Desventajas: La línea aérea
Excelentes servicios
Ventajas: Por el precio que pagamos, incluía equipaje de 30kg y refrescos (zumo de naranja, agua, café, una porción de pizza y un muffin) - valió la pena. La habitación para las piernas es espaciosa, el asiento era cómodo y la tripulación de cabina era impresionante. El vuelo era a tiempo, el check-in era aceptable (teniendo en cuenta que la gente que viaja desde Bandung tiene mucho equipaje de check-in debido a las compras).
Desventajas: Nada.
Desventajas: El vuelo se retrasó más de 5 horas y no ofrecieron compensación ni comida extra.
Ventajas: He volado a Malindo antes y me ha gustado el servicio al cliente.
Buen vuelo económico
Ventajas: Registro y embarque Estamos a la vez rápidos y fáciles. En nuestro vuelo había asientos de fila de salida no vendidos y los asistentes de vuelo nos permiten cambiar de asiento. Las comidas en el vuelo eran bastante sabrosas.
Desventajas: Las opciones de bebidas eran limitadas y en su mayoría consistían en diferentes sabores de soda de fruta. Los asistentes de vuelo rociaron la cabina con un aerosol extraño antes de aterrizar. La basura no fue recogida durante el vuelo.