|Ruta principal||Aeropuerto Internacional de Mascate a Bombay Aeropuerto Internacional Chhatrapati Shivaji|
|Aeropuertos en los que opera||51|
|Aeropuerto principal||Aeropuerto Internacional de Mascate|
Ventajas: It's okay but they doesn't have good service about the luggage I'm coming from overseas I have two luggage and they charged me for one luggage to charge me.
Ventajas: Everything was good
Ventajas: Business class seat was very comfortable, crew very friendly
Ventajas: Every think was a range and serve nicely
Desventajas: Arriving time
Ventajas: You get out to change flight and you go back to the same plane
Desventajas: No English subtitles on TV or movies
Ventajas: Nothing to like, seats are cramped and worn out.
Desventajas: No subtitles or closed captioning on movies or TV programs
No knowledge of airline codes
Desventajas: My son has a DPNA for traveling - none of the airline staff was aware of it or what it even means. Traveling with children with disabilities is hard enough, airline and ground staff should not make it more difficult.
Ventajas: The crew on flight was nice
Desventajas: Same cannot be said for ground staff including managers. I had to explain several times that crowds are a trigger for my son with autism. I asked for preferential boarding, was given any. Asked for assistance with security, this was only given after I had to fight for it. Staff need to be aware that when we ask for it, it’s not because we want preferential treatment, we are trying to avoid a meltdown for our kids that get super stressed out by situations such as these. My child cannot stand still for long and runs away. When I stopped him to talk him though the process so he doesn’t run, we got hurried. Empathy will go a long way....
Ventajas: I didn’t
Desventajas: I was a business class passenger and the flight might as well have been economy, with the exception of the food. There was no personal entertainment, the seat foot rest did not work — it was an old plane — the seats recline all the back to the lap of the person behind you — so when the guy in front of me was done eating he proceeded to lay back — however I wasn’t done eating — and it knocked over my glass of sparkling water —- typically even if a passenger is still eating there is still room for the person to lay back — I had to push the persons seat quickly before my whole tray was wrecked.
Desventajas: The flight to Muscat was great — the flight from Muscat to Bangalore sucked!
Ventajas: Everything was smooth. Crew always smiling and helpful.
Ventajas: The movies were good
Desventajas: Un comfortable seats very bad air conditioning + the flight was delayed for more than an hour and I had a connecting flight which I miss ! Due the delay
Ventajas: They booked for us a hotel in airport due the delay
Desventajas: My flight from Bangkok was delayed so my connecting flight was cancelled and they transferred my flight to next day at 13:00
Desventajas: Asked for water 2 x with none ever brought
Ventajas: The seats were comfortable and spacious
Desventajas: The flight attendants did not keep the children and their seats they let them run around as we taxied the airport until one fell and had their head. Then they would not insist on them to stay in in their seats even on take off.
Ventajas: Crew quiet experienced and courteous.
Desventajas: Legroom would good
Ventajas: Boarding on time
Desventajas: No healthy food options
Flight was delayed more than a hour
Ventajas: Nice flight and Comfortable
Ventajas: That it was a direct flight
Desventajas: Turn on A/C of plane upon boarding (it is the only airline where the A/C is turned on after the aircraft detaches from gate, even budget airlines in have A/C on when boarding) Improve entertainment (more movies / better selection up to date) Increase seating space Improve food options and quality
Ventajas: Quick boarding.
Desventajas: Rough landing in Bah.
Desventajas: Air craft very small was full with passengers ac was not good before takeoff.
No baggage arrived to lahore i am really depressed due to baggage .please help to find baggae
Desventajas: Hi flight Manchester to Muscat was good .
Air craft Muscat to lahore was too old and very small .
The main thing happed no baggage arrived they have lost it or will arrive after 2 / 3 days ... please help to find out my baggage.
Ventajas: Efficient boarding
Desventajas: Headphones provided for the entertainment screen
Desventajas: Back to back delayed flights, no entertainment, no food or drinks, slow luggage delivery, etc
Desventajas: Take care of hygiene & control work under pressure.
Ventajas: Nice clean plane
Desventajas: Snacks would have been better than a cheese sandwich
Desventajas: I slept most of flight, boarding was okay.
Desventajas: Again entertainment system was horrible with flickering screens
Desventajas: The entertainment system was horrible.
Desventajas: Business class should hv full flat beds
Ventajas: Seats were superb. Competitive price
Ventajas: Very good value for money.
Desventajas: If you sit near the back, the choice of main dishes may be limited as they may run out. Not sure how this can be addressed well. But the food was quite good.
Desventajas: To begin with they checked our boarding pass a minimum of 7 times, it makes one feel like they are in the wrong place. Secondly the seats offer leg room as an LCC, but charging non LCC money for them. Overall poor airline, staff wasn’t kind at all.
Lost my checkin baggage
Desventajas: Lost my checkedin baggage. Missed my connection flight from Muscat due to delay in arrival from Istanbul
Disregard for safety, horribly uncomfortable seating
Ventajas: Cheap airfares, direct flights
Desventajas: Flight crew did not clear cabin at takeoff and landing. Tables left down, seats reclined. Did not enforce standards resulting in restricted egress in case of emergency. Allowed passengers to get up, collect thier bags from overhead compartments immediately after landing and during taxi. Clogged asiles. Poor air con during flight. Extremely cramped seating. Low budget and lax attitude. Consistently late flights On a positive note, direct nonstop flights to major destinations at good rates. You get what you pay for though.
Desventajas: No separate boarding line for business class passengers;
Staff was clueless in muscat airport and theee was no priority boarding for business class passengers
Average flight with low ac
Ventajas: Nothing as such
Desventajas: Air condition was very low
It would be great only if the boarding lady and her boss wasn't rude!
Ventajas: Movies in the entertainment screen.
Desventajas: At the boading, just when we were putting our luggage we were around 5 kg more, in a bad way the turkish lady there asked us to reduce or pay. We reduced the luggage and 2 kg more were left but her and her boss isisted in a rude way to pay or to remove more luggage. We asked her boss to help us in lifting one big bag since we were all girls and couldnt lift it but he refused to help as a gentleman would do and said quick quick put the bag quickly. For sure I wi never chose turkish airline again.
average busy flight
Ventajas: in flight entertainment was really good
Desventajas: checkin luggage was terrible with more than half an hour wait although web checkin was already made
overcrowded and super noisy
Ventajas: in flight entertainment
Desventajas: dozens of infants all screaming and scattered across the whole plane food was strangely not good at all although we had a vegetarian meal pre booked
Desventajas: Chairs are small
Ventajas: food was ok and ample.
Desventajas: window seat bad for me as I stand frequently. Cramped leg room Seperated from my wife
Ventajas: Got 3 seats so I could sleep
Desventajas: everything ok
Desventajas: The while tip was so bad
watch out for 15kg checked baggage limit
Ventajas: entertainment, good movie choices
Desventajas: here is where they get you, yes, super cheap flight and 2 checked bags included, but you are only allowed 15kg a bag! you have to buy 20kg bags!
Ventajas: On time departure. Nice lounge
Ventajas: Evrything about it i loved
Desventajas: No comment
Ventajas: Loved all of it. Zero complaints
Desventajas: No comment
Ventajas: Uncomfortable seats , poor food category, bottled water supply was minimal, staff needs to improve on language, boarding was very stampeded baora
Desventajas: Boarding was not comfortable, felt like you being pushed like animals
Ventajas: Not much
Desventajas: Siting in 15E seat next to a big man that was taking part of my seat Extremely uncomfortable Had to wait over a hour for the luggage Long and complicated transfer at Muscat, New airport toilets smell like ashtray
Desventajas: Space of between the seat roll is quite small.
Desventajas: the QTY of food not enough.
Chiken and fish dise was left too fast.
Desventajas: Poor service
Not adhering to time
Very bad air conditioning
Desventajas: Poor service
Not adhering to time
Very bad air conditioning
Desventajas: First time in my life that the airplane food was cold. There also was no in flight entertainment.
Worst flight ever
Desventajas: In Oman airs home airport there was no service desk. When the flight was delayed the sent 1 agent do deal with a full glitch’s worth of guests. Even though the delay was over 6 hours they gave no compensation besides lounge access to a lounge that is not fully functional. The next morning (yes the delay was overnight and they didn’t provide a hotel room) they called us all to the gate only to tell us they still were waiting for the plane to be repaired (the night before they’d Told us the flight would be in time as they’d flown another plane in). Again there was only one Oman air agent and just normal airport staff to handle the full flight. People were yelling and there was a lot of anger but no official announcements were ever made and only rumors passed from those who actually had a chance to talk to the on me guy. Finally when i arrived in Bangkok it seemed like they had there act together as there were many agents on the gangway to assist people to find connecting flights. Being so late there was only on flight for me and several others trying to get to Phuket. An agent took us to immigration and told us all he’d meet us in the other side to take us to the check in. HE DIDN’T SHOW UP. We couldn’t go back in the airport to find him or anyone from Oman air and were left to find an airport employee who graciously helped us find the booking office and just make the flight. I fly internationally regularly and this was by far the worst airline experience I’ve ever had or even heard about.
Ventajas: It was only a short trip from Doha to Muscat to Dubai but it went very well. The flights were on time, the plane was comfortable and the staff were very helpful.
Desventajas: My only concern was that unless I caught the 4.00 pm flight I had to wait until the 7.30 pm (4 hour layover) or 9.30 pm (2 hour layover) flights from Doha both of which do not get to Dubai until 3.30 am. I could not catch the 4.00 pm as it was a work day. The flight timings are not good.