Comentarios recientes
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- Negativas
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10,0
Desventajas: Clearer sign for rental car drop off.
opinión proveniente de
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10,0
Ventajas: Super friendly Alamo workers in NY and Houston when we picked up, renewed and dropped off the car. All workers were very helpful. In these hard times, they made life easier.
Desventajas: Nothing. They were great from start to finish.
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6,0
Ventajas: The staff in Manhattan was very friendly. The car was spacious enough to fit our road trip items. The bells and whistles of the Santa Fe were nice to have during our journey.
Desventajas: During pick up, I didn't notice the car Alamo rented to us had expired tags and we were stopped 3 times on our road trip. Some areas of the interior had not been cleaned and were dusty and had the previous renter's trash. A prior renter had smoked in the vehicle and it became more aware as the road trip went on and the car sat in the sun. Our suitcases smelled like cigarettes.
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10,0
Ventajas: Staff was friendly; rate was great.
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2,0
Ventajas: They did not have a car for us to rent. They were nice, but we almost missed a flight and had to go to a different company to rent a car.
Desventajas: Everything.
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8,8
Ventajas: Staff friendly and helpful. Easy pickup and dropoff.
Desventajas: The car's cleaner fragrance was very strong.
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10,0
Ventajas: Manager reached out via email to make sure everything was to my satisfaction. Area manager was very fair about rental extending.
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2,0
Desventajas: I didn’t end up picking up my car because the Alamo office closed at 2:45 pm on a Saturday - which was not communicated to me. So when I showed up to pick up my car at 3 pm, I was left holding the bag with no ability to pick up. Worst experience ever.
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10,0
Ventajas: The JFK staff member at counter was friendly, competent, quick to serve and outline 'new' license plate EZ-PASS. This kind of agent will be the big difference between Alamo/National and others. Keep this guy!! Give him a raise. . .
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10,0
Ventajas: Staff at pickup were extra courteous and helpful given the crisis and made it as easy as possible.
opinión proveniente de
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9,6
Ventajas: Car was very comfortable and clean, very end user friendly. Loved the onboard automatic emergency braking system and the free upgrade.
Desventajas: First time trying to find the pickup/drop off point was difficult, could have been more accessible.
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10,0
Ventajas: The staff at both locations was super friendly and helpful.
opinión proveniente de
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10,0
Desventajas: Clearer sign for rental car drop off.
opinión proveniente de
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10,0
Ventajas: Super friendly Alamo workers in NY and Houston when we picked up, renewed and dropped off the car. All workers were very helpful. In these hard times, they made life easier.
Desventajas: Nothing. They were great from start to finish.
opinión proveniente de
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10,0
Ventajas: Staff was friendly; rate was great.
opinión proveniente de
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8,8
Ventajas: Staff friendly and helpful. Easy pickup and dropoff.
Desventajas: The car's cleaner fragrance was very strong.
opinión proveniente de
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10,0
Ventajas: Manager reached out via email to make sure everything was to my satisfaction. Area manager was very fair about rental extending.
opinión proveniente de
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10,0
Ventajas: The JFK staff member at counter was friendly, competent, quick to serve and outline 'new' license plate EZ-PASS. This kind of agent will be the big difference between Alamo/National and others. Keep this guy!! Give him a raise. . .
opinión proveniente de
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10,0
Ventajas: Staff at pickup were extra courteous and helpful given the crisis and made it as easy as possible.
opinión proveniente de
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9,6
Ventajas: Car was very comfortable and clean, very end user friendly. Loved the onboard automatic emergency braking system and the free upgrade.
Desventajas: First time trying to find the pickup/drop off point was difficult, could have been more accessible.
opinión proveniente de
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10,0
Ventajas: The staff at both locations was super friendly and helpful.
opinión proveniente de
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6,0
Ventajas: The staff in Manhattan was very friendly. The car was spacious enough to fit our road trip items. The bells and whistles of the Santa Fe were nice to have during our journey.
Desventajas: During pick up, I didn't notice the car Alamo rented to us had expired tags and we were stopped 3 times on our road trip. Some areas of the interior had not been cleaned and were dusty and had the previous renter's trash. A prior renter had smoked in the vehicle and it became more aware as the road trip went on and the car sat in the sun. Our suitcases smelled like cigarettes.
opinión proveniente de
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2,0
Ventajas: They did not have a car for us to rent. They were nice, but we almost missed a flight and had to go to a different company to rent a car.
Desventajas: Everything.
opinión proveniente de
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2,0
Desventajas: I didn’t end up picking up my car because the Alamo office closed at 2:45 pm on a Saturday - which was not communicated to me. So when I showed up to pick up my car at 3 pm, I was left holding the bag with no ability to pick up. Worst experience ever.
opinión proveniente de
