Encuentra vuelos baratos en SCAT Airlines

Ventajas: The crew was nice, but the company does not treat passenges as hyumanbs

Desventajas: Have a spare aeroplane to replace the one out of order

Very problematic trip

Ventajas: The flight changed from original 3:20 to 4:20 which is expected. But then comes 4:30 the boarding gate never opened and nobody from the Airlines was present to ask questions. I tried to go around and ask different employees of the airport and found out that our plane is not leaving due to wind pressure. At the very same time I noticed that the wind wasn’t really that bad and watched other planes took off without any delay or problems. The gate to our flight opened almost 10 am.

Desventajas: There should have been announcement for the reason of delay. We he passengers were exhausted but due to the unknown situation, uncertainty and cariocity could not rest or get a little sleep. When arrived at the transit airport, there was no one to explain where to go or what to do about the delay of flights. I went back to the custom police who told me to hurry up because the flight of our final destination is about to take off from the second floor. I rushed to get there and after bouncing around by different windows I was told to go to another security process and read the flight information on the board. I found the board where the name of the city was mentioned but no gate number nor time of flight. Finally after asking questions from different passengers I got on the plane and sat on the seat in a very hot wheather not knowing the time of flight. After half out of exhaustive heat the plane took off. Needless to say, it was a horrible experience.

Delays and surprises ... with poor communications

Ventajas: Scat handled our baggage well.

Desventajas: The worst part was the surprise layover to refuel. If I had known there was going to be a 2nd layover, I would not have bought these tickets. I also did not appreciate the long wait in the Almaty where the people at the counter told us a few times that we would leave in '30 minutes'. Altogether, we waited for 5 hours.

When is the flight leaving?

Ventajas: Smooth flight once we got on board. Helpful, attentive flight crew.

Desventajas: Again, very poor communications. Although the flight had been delayed by quite a few hours, the departure board never changed from its original times. We never knew if we had time to eat ... or when we were leaving. I wish they had announced our flight in English. We almost missed the flight. This was a stressful layover.

Ventajas: La tripulación era agradable, pero la compañía no trata a los pasajeros como humanos

Desventajas: Tenga un avión de repuesto para reemplazar el que está fuera de servicio

¿Cuándo se va el vuelo?

Ventajas: Vuelo sin problemas una vez que llegamos a bordo. Personal de vuelo atento y servicial.

Desventajas: Una vez más, las comunicaciones son muy deficientes. Aunque el vuelo se había retrasado unas cuantas horas, la junta de salida nunca cambió de sus horarios originales. Nunca sabíamos si teníamos tiempo para comer... o cuando nos íbamos. Ojalá hubieran anunciado nuestro vuelo en inglés. Casi nos perdimos el vuelo. Esta fue una escala estresante.

Retrasos y sorpresas... con malas comunicaciones

Ventajas: SCAT manejó bien nuestro equipaje.

Desventajas: La peor parte fue la escala sorpresa para repostar. Si hubiera sabido que iba a haber una segunda parada, no habría comprado estos billetes. Tampoco aprecié la larga espera en Almaty, donde la gente del mostrador nos dijo unas cuantas veces que nos marcharíamos en '30 minutos'. En conjunto, esperamos 5 horas.