|Ruta principal||Bombay Aeropuerto Internacional Chhatrapati Shivaji a Calcuta Aeropuerto Internacional Netaji Subhas Chandra Bose|
|Aeropuertos en los que opera||67|
|Aeropuerto principal||Nueva Delhi Aeropuerto Internacional Indira Gandhi|
Desventajas: sanitize all things
Desventajas: No comment
Desventajas: They sent my (and others’) baggage back to Chennai and I am leaving the country today . They held us on buses without opening the doors during corona virus crisis .
Ventajas: Excellent crew!
Desventajas: Boarding in a bus is a bummer
Ventajas: Amazing crew. Professional
Desventajas: Never fly spicejet
Ventajas: The crew was amazing but the seat was too close, very little leg room
Desventajas: Food was strictly Indian, not for an international chooice
Ventajas: The crew on board were very friendly.
Desventajas: Flight kept getting delayed for no apparent reason. Also, the life jackets were loose under the seats and kept sliding around during take off and landing. Should be a safety violation! I would no recommend SpiceJet.
Ventajas: We arrived
Desventajas: The boarding process was chaos The plane was old and dirty The crew was helpless There was no gate Will avoid spicejet. It’s my first time in India
Ventajas: Staff was great, seat to be desired
Desventajas: More leg room
Ventajas: Good team on the aircraft
Desventajas: Terrible at communicating of delays. We were left wondering what was going on for 3 hours.
Ventajas: Food was good. Service was good.
Desventajas: 1. Can you please have air fresheners? After a 2-hour flight the air felt very stale and the human smells were uncomfortable. 2. I always prefer a window seat for the view but my window glass pane was terribly deteriorated from the outside. Didn’t inspire much confidence in the aircraft. Not too significant a complaint but I’d have really appreciated if I could’ve had the view also.
Ventajas: The Spicejet staff is very uncooperative . They failed to keep their promise to help change the departure date because of death in the family. They said they will help me change the ticket although I was willing to pay the penalty. Kayak should investigate this ad try to help customers
PNR LDGLGQ Ref letter for complaint to Spicejet customers care 04972182
Tel 901 2384134
Desventajas: Avoid recommending these agencies for the above mentioned problems. And help reimburse my money Mahfuzur Rahman.
Ventajas: Crew was friendly.
Desventajas: I purchased seat 4D. Boarded and found that there was no 4D, 4e, 4f. After some chaos they found us alternatives but no Apologies, understanding or accommodation for the inconvenience.
Ventajas: Crew seemed nice and helpful
Desventajas: Seats were slightly broken, flight should be on time
Desventajas: Cramped seating. No recline Ended up with sore leg after only 01:10 flight.
Security at PNY ludicrous. They tie your luggage with plastic ties. Once at the hotel
you need scissors or a knife to open it, and guess what, because of security, your sharp objects are inside the luggage! I understand that it creates jobs, but frankly I cannot see the added value of this procedure in terms of security... On the light side, there is a very formal notice listing people excluded from security procedures, including the President, [...]
former prime ministers and their spouses (!), and .... the Dalai Lama!
Ventajas: The flight was on time
Desventajas: The boarding could have been swifter.
Ventajas: Nothing much - just value for money.
Desventajas: Seat in front of mine was broken - too leaned backwards to me. Though they notified to prepone the flight time by 15 minutes but in reality it was delayed by 20 minutes!
Ventajas: No use of booking spicemax .. you are treated just like another passenger. No priority on anything.
Ventajas: The flight was short.
Desventajas: The legroom was amusing at best. Had an exit row seat that wasn’t as wide as even a normal economy seat. It was a cheap and short flight, but I won’t choose to fly this airline ever again.
Ventajas: Flight on time
Ventajas: The crew was friendly and professional.
Desventajas: The check-in staff at the counter give the first impression, and my impression was that they were stressed. Perhaps they need more support. The cabin crew was very pleasant and professional. The aircraft was clean. We arrived in Delhi without complications. The luggage was quickly delivered. Will fly with them again.
Ventajas: Flight wasn't full and overall service was excellent.
Ventajas: Price and schedule
Desventajas: Ability to use international credit card to pay for extra services when checking in online
Ventajas: Crew service.
Desventajas: Seats cramped enough to cause cramps.
Ventajas: On time, smooth flight
Desventajas: Flight was delayed by 7 hrs
Ventajas: The only thing I like was the friendliness of the crew.
Desventajas: Starting at check in it was an absolute hassle and I cured many unforeseen costs. I was not able to book my golf clubs as travel equipment beforehand and was charged an exorbitant amount at the airport. I also had to pay for my carry on bag which was also unknown. And the plane was old.
Ventajas: The crew was professional. It was an ATR - which are not known for their comfort.
Ventajas: Seats and the airplane, in general, was very dirty. Some of seat parts were falling and my back rest wouldn't rest straight, it can only be in the reclined position.
Desventajas: A clean airplane would go a long way.
Desventajas: Rude unresponsive and uncaring. I will never fly SpiceJet again.
Ventajas: Direct flight to Delhi
Desventajas: Flight crew was almost rude. No communication from the flight deck to the passengers
Desventajas: Flight was canceled and I was given no notice. I was not offered another flight till almost a week later, was forced to buy a more expensive flight and will not be reimbursed the difference.
Ventajas: Good crew
Desventajas: Very unhappy with baggge policy as Spicejet made me pay Rupees 1600 for three kilos
Ventajas: Amazing crew
Desventajas: Free orange juice
Ventajas: Friendly but brisk crew on time arrival in Malé
Desventajas: Hectic boarding, tiny plane (Q400) on an international flight, when going from COK To MLE, fly indigo bc better boarding and more comfort bc A320. SpiceJet used a bus gate, had terrible legroom,
Ventajas: Everything was great
Desventajas: I was denied boarding the plane with my voucher/eticket. The gate agent said that I had to produce a MasterCard ending in 6794 to board the flight. I do not own a MasterCard
SpiceJet me volvió a cobrar!!!
Desventajas: Me colvieron a cobrar por que la tarjeta de credito no era... Hice la compra a traves de Kayak, que ne direccionó a Flight Network... hice la compra y recibí todo bien. Ni boleto electronico y comprobante de cobro y notificación de mi TC con el cargo. Sin embargo, SpiceJet me pidió la tarjeta de credito y al presentarla, ellos dijeron que no pagie con esa (??) y no hubo manera de convencerlos que esa era la tarjeta. ME VOLVIERON A COBRAR Y AHORA ES MI RESPONSABILIDAD BUSCAR EL REEMBOLSO. No vuelvo a usar SpiceJet en vuelos de Inda. PD.- Necesito su ayuda para recuperar mi cargo DOBLE
Ventajas: Good flight
Watch out for flightnetwork.com!
Desventajas: When you order ticket through flightnetwork.com, apparently you pay to them, but they pay to the airline. In India, some airlines like Spicejet asks you if you actually carry the credit card by which it was paired to the airline. If not, the airline will make you pay the entire fare again. The flightnetwork gets refunded, and you will be paying for it twice!! Watch out!
would not accept International Baggage fee.
Desventajas: We had to pay 14,000 rupees more
20 options for food, but only 2 available on board
Ventajas: Upgraded to Spice max. So front row seats, priority check in, fast track luggage and preboked meals.
Desventajas: They only had 2 options for meals on board. And both were bad. With 20 options in their menu, they had kept only 2 options and both were bad. Those too were only snack items.
Bottom of the barrel
Desventajas: Check-In in Bangalore was a long tedious process. Boarding process was alright. Onboard service was at par with indigo and go-air. Luggage came out late at Pune airport. This experience was good enough to never fly spice jet again.
Ventajas: Flight was good
Desventajas: Poor service by the airline desk staff. They have no consideration for international passengers on baggage weight.
Desventajas: The gave us hard time :( first they were not issuing us the boarding passes.
They when I call kayak i have been told rebook our tickets.
It was the worst day for us :(
They will get every single penny they can get by fake advices
Ventajas: Any other airlines but not SpiceJet
Desventajas: Long story. Have international flight with 2 pieces of 23 kgs luggage from Bangalore from Hyderabad. But at Hyderabad this guy who is not quailed to print boarding passes made me to check in my carry in bag because they won’t allow a laptop bag and charged me 6,000 rupees. Ridiculous. Their website misleads. They just rip you off. Worst airlines and shameful for airline industry. If Indian government don’t regulate these scams, will loose lot of tourist
Desventajas: Spicejet didn't except my payment through Kayak and I had to pay twice.
Because the travel agency paid with a different card than mine.
It was a very unpleasant experience.
Desventajas: No food, low leg space. Very long boarding (back seats first, inaudible announcement of which rows should go now, and still very long).
Needs lot of improvement
Ventajas: Flight attendants friendly nature
Desventajas: Boarding annoucenrs, Hot inside the plane Because AC was not turned on till after flight take off
Desventajas: The flight was delayed. The luggage took too long.
Great value and time saving flight
Ventajas: Faster than driving from Chandigarh to Delhi Great value for price for flight Great service
Ventajas: Healthy snacks
Ventajas: The staff were very pleasant and helpful. Boarding was efficient and the flight departed and arrived on time. It was a smaller aircraft so I did not expect there to be much legroom but it was more comfortable than I expected. reasonably priced ticket. Overall it was a very pleasant and smooth journey.
Regarding the review which mentions paying for additional baggage with Kiwi.com - I also tried to book additional baggage with them. I paid for the service but was then sent an email and told I could not book additional baggage through their website and should use the Spicejet website. I contacted Spicejet customer service who were very helpful and efficient and booked the additional baggage with them without any problems. The issue is with Kiwi.com and not Spicejet. Based on this experience I would definitely fly with Spicejet again.
Slightly delayed flight, but got a good seat
Ventajas: I got a seat in the exit row, so was fine with leg room. Checking a bag, even though I had not pre-paid to do this, was easy and didn't cost anything.
Desventajas: Give out free water - the air inside the plane was stagnate and dry.
Ventajas: Friendly cabin crew, specially Ms Nandini. Food was okay.
Desventajas: Tightly packed 737-800 with189 seats! Seats 1A-C were right next to the front door, and I couldn't stretch my legs in 1A. Narrow cabin luggage space.
Low quality in-flight air
Ventajas: People are nice. Im india delays are more common than on time. But comparing to others such as indigo, this is a better airline.
Desventajas: Quality of air is low to unhealthy.
Not Necessarily The Best Choice for International Travelers
Ventajas: Punctual and safe flight. Regular service for a budget carrier.
Desventajas: This is not a good choice for international travelers. Spicejet is a low cost carrier with a 15kg baggage allowance. I guess most international tourists like me have more to carry. I had 23 kg and ended up paying almost twice the amount of the ticket price. So I think it is better to fly with regular carriers such as Air India.