|Ruta principal||Nueva Delhi Aeropuerto Internacional Indira Gandhi a Bombay Aeropuerto Internacional Chhatrapati Shivaji|
|Aeropuertos en los que opera||40|
|Aeropuerto principal||Nueva Delhi Aeropuerto Internacional Indira Gandhi|
Desventajas: Food could have been bit better.
Ventajas: Vistara ground staff is not very helpful
Desventajas: Vistara ground staff is not very helpful in resolving the problem of my baggage in three days
Ventajas: very welcoming and responsive
Desventajas: avoid last-minute gate changes
Ventajas: Premium Economy was comfortable and separate from the main cabin. Bulkhead seats had a lot of space. The crew was very friendly and accommodating.
Desventajas: Flight was a bit warm, even with full air vents on. The snack was very good, but I thought it would be more of a dinner/meal.
Ventajas: Nothing at all.
Desventajas: The staff at the Mumbai Airport dealing with Vistara Airline has absolutely no idea how to do their checks for documents. I was asked to wait for almost an hour and a half to get my documents cleared for my travel to dubai. After all that wait I was asked to sign an Indemnity form stating that I'll be responsible for any penalties whatsoever from Dubai Immigration if denied entry in dubai. The staff don't even know the rules and have behaved so dumb while dealing with passenger and have zero knowledge about document checks. Either the airline needs to get them more trained before getting them on the floor or needs to take strict action against them. Because wasting my time at the Mumbai airport was not so entertaining for me and the airline did not even seem apologetic about it. Vistara has hired some really unprofessional and uneducated staff at their Mumbai station.
Ventajas: The crew was amazing, polite and efficient
Desventajas: Really efficient service, Tata heritage and Singapore airlines jv is always going to be on my travel list from now on
Ventajas: Boarding and crew were good. Food and tea was manageable. WAY be better than India airlines.
Desventajas: Tiniest seats in the world. I travel a lot for work and these are the narrowest, tiniest seats. All Indian airlines are super cheap and low quality--with Vistara at least I did not get pushed around during boarding and getting-off. Traveling by air in India in economy class is like traveling in a greyhound bus. If you are from the US and 30+ year old avoid the Economy class.
Desventajas: Food service needs a rethink. Flights in both directions, I could not get a beverage with my food. In both flights, to and from, the hostess couldn’t serve me a tea/coffee with my dessert
Ventajas: The food and crew on board are good
Desventajas: Jodhpur checkin by Vistara was a disaster. Lack of proper queuing system at the scanner and at the desk.
Ventajas: Service was nice. Crew was friendly
Desventajas: Allow for free updrades
Ventajas: The flight was on time. The overall experience was good. Would love to travel with them again.
Ventajas: Not at all
Ventajas: Very good crew
Ventajas: All was okay and easy.
Desventajas: We were delayed by 30 mins. Crew was nice and accommodating but seemed a little lost or not sure how to prioritize and multi-task.
Ventajas: It was my first flight with Vistara. The crew was amazing. They added a personal touch by using my name. Still wondering how they knew that :)
Desventajas: Clear boarding procedures. Instead of 2 boarding groups, it could have been divided into 3-4 boarding groups to avoid congestion.
Ventajas: Super professional and kind crew. Food was good. Overall, a fantastic flight.
Desventajas: Staff rude from check in to the cabin staff. No comparison to Mid East air lines.
Ventajas: Baggage policy is good
Desventajas: They hanged me for 1 hour at checking counter because they need baggage info proof of my next connecting flight from DEL TO SFO. They should know that all flights from Del to sfo is with 2 pieces baggage.
A five star service.
Ventajas: The air hostesses were very warm and friendly.
Ventajas: Service was good
Desventajas: Flight was delay that was not good
Ventajas: everything went smoothly.. good service, good food
Ventajas: Was a very good experience. Staff was friendly and organized. Food was good.
Ventajas: Free upgrade to first class for no apparent reason
Ventajas: The best airline in India... by far!
Vistara Delhi to Bhubaneswar
Ventajas: Cleanliness timing
Desventajas: Baggage cost for extra luggages.
On time flight
Ventajas: Flight on time
Desventajas: Poor Quality of meals
New favorite airline
Ventajas: They had a check in/ luggage drop before the AirTran
Ventajas: Wonderful staff and nice, clean airplane. I will use your airlines in the future now.
Ventajas: I thought I was taking a budget airline but ended up feeling like I was on a top notch airline. Comfortable seats, good snacks, good services. No complaints and would definitely fly again
Decent crew and clean cabin!
Ventajas: Boarding and crew were great.
Desventajas: Food can be improved.
Ventajas: Friendly staff, organized boarding, in flight crew helpful in finding seats
Desventajas: We had checked in on line prior to arriving the airport.
Due to some( political ) road blockage, we arrived late at the airport and we were not given boarding pass.
The gate was open for more than 1 hour after we reached the airport.
We were not issued new tickets and not refunded.
The staff was not helpful at all.
AS we say Customer should be always first.
Anyway we missed flight from Delhi to Amritsar.
We bought new one way ticket from the airport that evening.
We were 5 adults and one baby visiting Golden temple from USA.
Booked with now closed credit card account
Ventajas: Staff on board are excellent! WAY better service than US carriers.
Desventajas: Hassle because we closed the credit card account months after paying for the tickets: this caused significant delays which could have been catastrophic.
Desventajas: Vistara cancelled our flight and sent notification text message to wrong number...we didn't find out until we arrived at the airport! The vistara staff helped us book a flight on another airline.
Checking in was slow
Ventajas: It wasn't efficient. Slow to check in
Desventajas: Two members of our travelling group had challenges checking in which the staff seemed not able to address and didn't communicate well
Ventajas: The interior aesthetics are good and the cabin crew are well trained to look after the needs of the pasengers.
Ventajas: The best airlines
Ventajas: Leg space is good. Food is good. Cabin crew is top notch.
Desventajas: Flight was delayed by 20 mins
Desventajas: It was good value for option
With in flight catering
A surprise upgrade
Ventajas: While waiting to board, they first informed me that I had been upgraded from Economy to Business. Then they changed their mind and said it would be Premium Economy. I still didn't mind. And then they say, what the heck, go enjoy yourself in Business. Now that is something I will appreciate for a long time. Happy Birthday Vistara!
promising new airline in the market
Ventajas: The food quality and the inflight entertainment were better than most other commercial airlines. The free upgrade to premium economy due to availability was also welcome.
Desventajas: Three things : 1) The crew seemed to be relatively inexperienced and just out of college. I observed a couple of informal communication exchanges from their part. But the crew were helpful and tried their best to provide the best customer experience. 2) The boarding process normally starts with business and premium class and then followed by economy. For my flight however the economy class was boarded first while the business class passengers were kept stranded waiting in a separate line. This also reflected the inexperience of the crew which handled the boarding. 3) Vistara was my connecting flight from Pune to Delhi followed by British airways flight from Delhi to London. Though the flights were booked under one ticket, the representative did not checkin my luggage throughout the journey due to which I had to collect my baggage at Delhi and check it in again. The representative explained that vistara still didn't have alliances with most airlines allowing luggage to be checked in till final destination. This is another front on which they can improve.
Vistara is awesome
Ventajas: Clean aircraft, top notch service, tasty food and on time departure/arrival. Would definitely fly them again
I love vistara
Ventajas: Clean aircraft, excellent food and friendly service. Departure on time and comfortable seats. Five stars!
Ventajas: El personal de Vistara Ground no es muy servicial
Desventajas: El personal de Vistara Ground no es muy servicial a la hora de resolver el problema de mi equipaje en tres días
Ventajas: muy acogedor y atento
Desventajas: evite cambios de puerta de última hora
Ventajas: Premium Economy era cómodo y estaba separado de la cabaña principal. Los asientos de mamparo tenían mucho espacio. La tripulación era muy amable y servicial.
Desventajas: El vuelo era un poco cálido, incluso con ventilación completa. El aperitivo era muy bueno, pero me pareció que sería más bien una cena/comida.
Ventajas: El personal era increíble, educado y eficiente
Desventajas: Servicio realmente eficiente, Tata Heritage y Singapore Airlines jv siempre va a estar en mi lista de viajes a partir de ahora
Ventajas: El embarque y la tripulación eran buenos. La comida y el té eran manejables. Sea mejor que las aerolíneas de la India.
Desventajas: Los asientos más pequeños del mundo. Viajo mucho por trabajo y estos son los asientos más estrechos y más pequeños. Todas las aerolíneas indias son súper baratas y de baja calidad--con Vistara al menos no me empujaron durante el embarque y el despegue. Viajar por aire en la India en clase económica es como viajar en un autobús de galgos. Si eres de los EE.UU. Y de más de 30 años evita la clase Economy.
Desventajas: El servicio de comida necesita un replanteamiento. Vuelos en ambas direcciones, no pude conseguir una bebida con mi comida. En ambos vuelos, hacia y desde, la anfitriona no podía servirme un té/café con mi postre
Ventajas: La comida y el personal a bordo son buenos
Desventajas: El check-in de Jodhpur por Vistara fue un desastre. Falta de un sistema de cola adecuado en el escáner y en el escritorio.
Ventajas: El servicio era agradable. La tripulación era amable
Desventajas: Permite obtener updrades gratis
Ventajas: El vuelo era puntual. La experiencia en general fue buena. Me encantaría volver a viajar con ellos.
Ventajas: En absoluto
Ventajas: Muy buena tripulación
Ventajas: Todo estaba bien y era fácil.
Desventajas: Nos retrasaron 30 minutos. El personal era agradable y servicial, pero parecía un poco perdido o no estaba seguro de cómo priorizar y realizar varias tareas.
Ventajas: Fue mi primer vuelo con Vistara. El personal era increíble. Me han añadido un toque personal utilizando mi nombre. Todavía preguntándose cómo sabían eso :)
Desventajas: Borrar los procedimientos de embarque. En lugar de 2 grupos de internado, podría haberse dividido en 3-4 grupos de internado para evitar la congestión.