|Ruta principal||Aeropuerto Internacional de Langkawi a Aeropuerto Internacional de Kuala Lumpur|
|Aeropuertos en los que opera||69|
|Aeropuerto principal||Aeropuerto Internacional de Kuala Lumpur|
Ventajas: Could not board due to flight restrictions
Desventajas: Would suggest providing an email to let travelers know if the flight restrictions
Ventajas: Nothing I like
Ventajas: the girl next to me was flirty
Desventajas: the girl next to me could have offered her number...
Ventajas: No and No! Seat was cramped. Crew was ok
Desventajas: If they weren’t always on the PA. I was trying to read and someone was always talking
Desventajas: Need to cleanup the cabin.
Ventajas: Quick and easy boarding and very friendly crew
Desventajas: Nothing really. For a no-frills flight, it was a great value
Desventajas: Flight delayed.
Desventajas: Not too much delay as usual
Ventajas: on time despite having to unload luggages for passengers who did not turn up
warm welcome from pilot and co-pilot from cockpit
Ventajas: Checking in goes well
Desventajas: after booking, air asia changed the flight schedule back teo hours. Then on travel day the flight was delayed another hour. So we arrived around midnight. Air Asia Is somewhat annoying as they’re always trying to sell you something during the flight
Ventajas: Excelente tripulación
Ventajas: Quick flight
Desventajas: Water should be free
Desventajas: No wifi as advertised
Desventajas: If seats could recline or have a pillow maybe.
Ventajas: Smooth boarding
Desventajas: Leg room
Ventajas: Overall price / value is very good
Desventajas: Leg room is very small
Ventajas: Crew was quick to serve any on-board item I ordered. Happily served with a smile
Desventajas: I’ve been traveling with AirAsia since quite a few years, but recently AirAsia flights are being delayed quite often. This is not how budget airlines usually work. They’re known for their on-time operations. I hope AirAsia works to improve on this issue.
Desventajas: The AC created so much smoke that I couldn’t see the stewardess during the safety instructions
Ventajas: Nothing. It's cheap and really not because you pay for everything extra.
Desventajas: Rude customer service. Baggage cost more than the flight.
Ventajas: On time departure
Desventajas: Bigger aircraft
Desventajas: More choices on entertainment
Desventajas: Boarding always take way too long because of the hand luggage problem.
Ventajas: Was on time and we landed ahead of the scheduled ETA
Ventajas: Crew was really nice
Desventajas: There wer plenty of empty seats and the other people sitting in my row wanted to move to open seats but weren’t allowed because the seats apparently cost more money than our seats. I think that’s a bit stingy of the airlines because no one is sitting there. Why not allow people to be comfortable?
Ventajas: No comment
Desventajas: Be punctual.
Desventajas: On time
Ventajas: Our seats were comfortable and the landing was smooth
Desventajas: All food and drink had to be paid for -even water!
Ventajas: The flight i booked has 2 segments and both by Air Asia. However, when arrived in KL, i was forced to exit term
Desventajas: For some unknown reason, Kiwi.com booked this as a self-connecting trip and now my luggage is missing (didn't connect). In addition, they CHECKED IN FOR ME and selected middle seats. I am incredibly unsatisfied with this service and disappointed in my kayak experience as a result.
Ventajas: La calidez de la tripulación
Desventajas: Entretenimiento y tamaño de los platos que se pueden comprar a bordo.
Desventajas: International travelers should not use Air Asia because of baggage limitations and application of excess baggage charges. It operates as a commuter airline.
Ventajas: Everything was good ...
Desventajas: ... we were just a little bit delayed.
Ventajas: so far so good. no complain.
Desventajas: short trip okay . everything great. keep up the good job.
Ventajas: good budget airline.
Desventajas: seats are very close, legroom is uncomfortable
Desventajas: Boarding pass and ticket did not specify terminal 2!!! Automatic check in not clear
Ventajas: Great experience
Desventajas: Food and beverages are not free. Even water cost money so you might as well bring your own. Also they advertised free WiFi but as soon as logged in you have to pay.
Ventajas: Nice and clean aircraft
Desventajas: Very specific about weight of bags
Ventajas: correct priority of boarding respected
luggage handling very fast
Desventajas: quality of food
Ventajas: Got an aisle seat and boarding was quick.
Desventajas: Too long of a flight for no WiFi and no water.
Desventajas: Never Kiwi.com again! Thailand to Indonesia both flights on AirAsia but they would not book my bag to final destination. In Kuala Lumpur had to go through customs (LUCKILY! no visa required) get my bag, go security line again, check bag again. Took over 2hrs stressed if I would make my flight.
Desventajas: Very great crew, thank you AirAsia
Good for short flight
Ventajas: The new seats are good. I didn't get any back pain.
Desventajas: Not much.
Desventajas: Regarding the luggage. Myself need to purchase luggage but some of the people not need to buying. The Airasia staff informing that my luggage and laptop more than 11kg and need to purchasing. This is first time, I hear that laptop including also. As per my view, I had saw some of the people more heavy and biggest than me but still can go through. It is because I am foreigner and they are local person.
Desventajas: I didn’t have any food so am unable to comment on this
pay for everything on board
Desventajas: this is the first international flight that charges you money for everything on board. hungry? purchase food. thirsty? pay for the water as well. even for the check-in luggage, you have to pay. so pay a little more and book a nicer-better airline. the crew is not professional and does not understand how to talk to clients properly. I am well aware of the fact that clients are often over demanding in the services they are being provided and rarely appreciative of the crew that does everything to make your journey pleasant. However on all the four Airasia flights from Delhi Kuala Lumpur Phuket, the overall attitude of the crew members was not nice.
Ventajas: quick boarding, flight duration and scheduled arrival
Attracting fares since it’s a budget airline.
Desventajas: The seats didn’t even have a recliner.
Ventajas: Good service, nice nasi lemak
AirAsia is not the future
Desventajas: Uncomfortable Won't give you a blanket or cup of eatery without making you pay Delayed
Ventajas: On time boarding.
Crew was helpful with duty free shopping.
Desventajas: Could not connect to Rokki WiFi.
Huge rip of on checked baggagd
Desventajas: I was charged $183 USD for the same bag that was free on Malaysian airlines. Huge extortion rip off.
Over 3 hours late
Ventajas: Very understanding and helpful flight crew
Desventajas: Such a poor on time record
Desventajas: Baggage problems in transit
USELESS FLIGHT "PLEASE DON'T LIST IT"
Desventajas: We paid $37 to check in 1 Baggage and the flight from SFO to Beijing had delivered the baggage in baggage claim area. We had to take Chinese Visa to get to the baggage, even-though it is a transit. We missed the next connecting flight to Shenzhen as it ate up all our time. Now have to travel in the mercy of the airlines for next flight. PLEASE MAKE SURE YOU LIST THAT "VISA NEEDED IF CHECKING IN BAGGAGE" MISSED ALL FLIGHTS
everything is just wrong
Desventajas: Luggage check-in weighs luggage 22 kilos more than its actual weight and I was asked to pay almost RM650 ~ ($170), when I was asked to recheck they had to pull my luggage back and that took almost 40 minutes to later know that they made a huge mistake! 20 minutes to the boarding time I got confirmation that my luggage weights are correct and given a boarding pass to gate P11. walked to gate P11 and saw no one there, and there were no signs of what was happening, I checked Kayak app then I noticed that they changed the gate to L10 which is a totally different building ( 16 minutes before gate closure ), I had to run the whole airport to go to gate L10. not to mention that flight was delayed by a good 1 hour!
Desventajas: Delayed flight
Desventajas: A pesar de ser un vuelo low cost, en los otros te dan agua, acá nada, todo lo tienes que comprar y el vuelo en general es de compras de comida, bebida y productos de dutty Free.
Delayed Delayed Delayed
Ventajas: Delayed 2 time