Código IATA | 9V |
---|---|
Rutas | 4 |
Ruta principal | Caracas Aeropuerto Internacional de Maiquetía Simón Bolívar a Santo Domingo Aeropuerto Internacional Las Américas |
Aeropuertos en los que opera | 3 |
Aeropuerto principal | Caracas Aeropuerto Internacional de Maiquetía Simón Bolívar |
Ventajas: For the first time with this airline it take off At the time
Desventajas: The confort in the seats
Ventajas: The fly was cancelled 3 days before
Desventajas: I will never fly again with this airline
Ventajas: Me gustó puntualidad. Atención
Ventajas: si todo
Desventajas: todo bueno
Ventajas: Horrible experience, lost fly because passenger had only a one way ticket. I bought a return fly and did not processed on time. I tried to cancel it and didn't let me, even though I bought it few minutes and never confirmed.
Desventajas: By canceling the tickets and refunded me the money right away, knowing that it wasn't my fault the passenger was denied to board the plane and also having to buy a new round trip ticket.
Ventajas: Horrible experience, Lost fly, at the counter they didn't allow the passenger to board because she had only a one way ticket and they required a round trip ticket, which we didn't know. You should not allow a sell of one way if the airline is not going to allow the passenger to fly. I tried to cance
Desventajas: l and it didn't let me. I bought a return ticket to see of she could board the plane and it didn't process on time so she lost her fly. I tried to cancel the return ticket and it gave me confirmation of the buy with more than 8 hours in between. I bought a round trip ticket that confirmed in a coupl
Desventajas: The people wouldn’t let us know exactly why we were late and most of the couldn’t speak Portuguese or English well
Ventajas: Nice crew
Desventajas: Very old planes, flight got delayed lost my connections and very bad information and help, had to stay in the airport for 6 hours to get a hotel
Un larga e espera por la escala en Barcelona
Ventajas: El avión está bien mantenido
Desventajas: Sale del aeropuerto nacíonal
Toma mucho tiempo, debido a la escala y la espera en Barcelona
El trato en la aduana es hostil
Bien
Ventajas: Todo ok
Desventajas: Todo ok
Horrible la espera no puede ser el abuso
Ventajas: Mi madre espero más de 5 horas
Desventajas: Terrible
On time
Ventajas: Punctuality
Desventajas: 0
Desventajas: I lost the flight because I arrived to the airport 1/12 hours before taking off......
Ventajas: Nothing
Desventajas: Everything
Ventajas: Nothing
Desventajas: Everything
Ventajas: Time of flight
Desventajas: Boarding time
Boarding Service
Mealt
Muy puntual
Ventajas: Muy buena atención
Ventajas: I had the trip for the 23rd of May and I want it to change it for the 3rd of June I have to pay the fine of changing the date and they tall me that I could not change because somebody allready made the change and I lost my ticket I had to buy another ticket for the 3rd of June
I need an explanation for loosing my ticket
SAM
Ventajas: Fast check in at airport and very fast and orderly boarding
Desventajas: Just sodas, juice and water
I could not travel
Desventajas: I wa going to change my flight for another day and they tall me that my tiket ws allready change and I have to by another ticket with you gys I want my miney back on the old ticket
Ventajas: Salio a tiempo
Desventajas: La atención deja mucho que desear....permiten solo una maleta de 23 kg para Bogotá, mientras que permiten 2 para Panamá.....porque la limitante....
Una vez recibida mi maleta en el aeropuerto El Dorado me di cuenta que la misma había sido violada (candado roto) y desvalijada (faltaban cigarrillos y botellas de ron).....nadie de la linea respondió por esta situación.....
Desventajas: There was a 4 hour delay!!!! The flight that was at 4:30 pm took of at 8:00 pm
Ventajas: Bueno con avior
Desventajas: Bueno
Ventajas:
El vuelo embarcó en hora
GOOD
Ventajas: FRIENDLY STAFF
GOOD SPECIAL SERVICE ASSISTANCE
Ventajas: Nothing
Desventajas: Delayed for more than 1 hour without any explanations. Lost a a flight connection to my final destiny and they didn’t take responsibility for it. The delayed was not because of eeather or anything like that. Nobody gave answers about what was happening and they just seem to not care at all. Worst airline ever.
Ventajas: Punctuality
Desventajas: Awful customer service, awful check in conditions at the Barcelona airport
Retraso de 6 horas
Ventajas: tuve que esperar seis hora en barcelona a que despegara el avion
Desventajas: la comida y asientos normales
MUCHA DEMORA
Ventajas: el personal fue servicial
Desventajas: Late both flights. No excuses
Left on time, attendants always helpful and kind.
Ventajas: Leaving on time and the flight was not full.
Good flight but not on time
Ventajas: The crew was very professional and the flight was really good
Desventajas: Not on time
Ventajas: Boarding time on schedule
Desventajas: Food was very simple. There’s no entertainment on the plane
Regular
Ventajas: La atención de los aereomosas
Desventajas: Barcelona
Ventajas: La atencion
Desventajas: No hay televisores.barcelosa no está preparada
Ventajas: Retraso en la salida pautada, lo peor fue que tenía una conexión y a esta hora estoy en el aeropuerto tendré que dormir acá, ya que nadie se responsabilizo ni me brindaron la protección debida, porque tenía una conexión a orlando allá cual perdí con American Airlines
great airline
Ventajas: the aircraft
AVIOR con retraso en vuelo internacional
Ventajas: Debido a un retraso de 4 horas ya no hay nada que extraordinario que pudiera suceder, de resto, todo normal
Desventajas: El vuelo se retrasó 4 horas,esto no debería de suceder
Delayed flight and lack of communication
Ventajas: At least they managed to help us reach our final destination with no additional fees.
Desventajas: 6 hours of delay. They made us lose a conection. Lack of communication about the magnitude of the delay.
Desventajas: THE FLIGHT WAS CANCELED AND I HAD TO BUY ANOTHER TICKET BECAUSE I HAD TO GET TO MIAMI URGENTLY
Ventajas: on time
Worse
Ventajas: Nothing
Desventajas: They change the flight 1 business days before the flight and the reason given was because the actual flight was full even thought the ticket was bought with 3 months of anticipation
Desventajas: They change the flight 1 business days before the flight and the reason given was because the actual flight was full even thought the ticket was bought with 3 months of anticipation
Barcelona nightmare
Ventajas: I
Desventajas: I hetes the delay and the fact that most of them couldn’t give me a simple information of the reason why it was delayed. They didn’t speak English fluently nor had WiFi so that we could communicate with the family about it. The airport and the company didn’t give enough support whatsoever!
Ventajas: buen avion
Desventajas: la aeromoza y sobrecargos al parecer andan molestos, la atencion con mal tono, mal encarados, tropezaban y no habia cortesia, en fin muy pero muy mala
no hay entretenimiento
Desventajas: sin aire, parecia in ventilador
Desventajas: Retraso considerable de 4 horas y sin la decencia de mantenernos informados.
Desventajas: No entertainment
Desventajas: El desembarco fue terrible, la demora en la terminal de Barcelona es lo peor que existe
Poorly experience
Ventajas: Nothing.
Desventajas: I did not like anything about this trip. It was always delayed in Venezuela and due to the fact of that I lost my fly to Brazil and my other connections to Buenos Aires.
Overbooked and we were left behind!
Ventajas: The flight was overbooked and we were not able to fly today, waiting to fly out tomorrow
Desventajas: Overbooked and not able to fly today :(
We were NOT able to fly today Flight overbooked!
Ventajas: We were NOT able to fly today Flight overbooked!
Desventajas: We were NOT able to fly today Flight overbooked!
Buen avion! Ningun entretenimiento abordo
Ventajas: Salio casi on time!
Desventajas: Solo un baño funciono fue caotico
Buena
Ventajas: Muy bien atendido
Desventajas: Al abordar mal olor de los baños
Desventajas: come ci comme ça (so so)
Desventajas: At the airport (Barcelona) I felt like cattle in stockyard
Tiquete comprado doble
Desventajas: No llego la notificacion al correo de la compra, por lo siguiente se compro por despegar internacional, la aerolinea dijo que reintegraban el dinero y hasta la fecha no ha llegado el reporte.
Everything was good
Ventajas: Everything was perfect
Desventajas: N/a
Worst flight ever
Ventajas: Nothing
Desventajas: 1. The ground attendant in Caracas was very nasty towards my wife and me, so much that she assigned our seats in different rows.
2. Upon arrival in Valencia we had to wait over 5 hora due to a late arrival plane from Curaçao with passengers for Bogota.