Puntuación de los viajeros
8.0
The price doubled when I did the pickup of the vehicle and this is clearly due an unclear and intentioned hidding cost policy of Kayak. I will never book nothing else using Kayak. You cheat, you lie, you’re not true.Opinión del 12 ago. 2023
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8.0
Everything was great - nice vehicle, great help, easy to manage.Opinión del 5 ago. 2023
opinión de![kayak]()
10.0
Great experience. We rented the car in one city and dropped off at another. It was seamless. The car ran well.Opinión del 5 ago. 2023
opinión de![kayak]()
4.0
Agent at pickup counter was not overly friendly and changed the type of car I had reserved. Secondly, they (Hertz), would not allow me to change pick up locations to make it more convenient for me, costing me an Uber ride. Lastly, they overcharged me and I'm still waiting for them to correct the error.Opinión del 1 ago. 2023
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10.0
Computers were down/slow when we picked up - took quite a while but the Person helping us was very friendlyOpinión del 25 jul. 2023
opinión de![cheapflights]()
2.0
We called prior to pickup to notify our flight was delayed to make sure they wouldn’t give our car away. They wanted to cancel and rebook the reservation. They canceled but then could not get a car because there were none available. We had to go with another company and had to pay double what our reservation was with kayak. Not happy with this experience. Also they refund was $100 less than what we paid. Will now have to fight with Hertz to fight for $ back. Not happy at allOpinión del 22 jul. 2023
opinión de![kayak]()
2.0
The pre-damages which were on the car which you signed for was there, you afterwards claim was made by usOpinión del 17 jul. 2023
opinión de![kayak]()
6.0
Customer service is horrible. I called to change the pick up time. They don’t know how to do this if the car is prepaid. I asked to speak to a supervisor. Customer service told me they would call back, they never did. I pre purchased the vehicle, at the pickup I was told the vehicle is only partially paid. I paid for the vehicle, then was charged again for the full price. I will never get a car from Hertz again!Opinión del 9 jul. 2023
opinión de![kayak]()
10.0
It went very smoothly. Extremely happy with it. David the drop off employee was very friendly and eager to help.Opinión del 5 jul. 2023
opinión de![kayak]()
8.0
As expected…Opinión del 27 jun. 2023
opinión de![kayak]()
8.0
Friendly service and a great vehicle supplier for the managers special. Prices are inflated substantially, especially considering the same rental was $100 less the next day.Opinión del 24 jun. 2023
opinión de![kayak]()
8.0
The car I got from the airport was not good, windshield was just replaced and the wipers hit the drivers side a pillar. While driving the rear view mirror fell off. But I stopped at the hertz in downtown calgary and there replaced the car with a truck, that was amazing. I was in and out in about 10 mins.Opinión del 22 jun. 2023
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