|Ruta principal||Kota Kinabalu a Aeropuerto Internacional de Kuala Lumpur|
|Aeropuertos en los que opera||62|
|Aeropuerto principal||Aeropuerto Internacional de Kuala Lumpur|
Ventajas: The lower level cabin attendant did her best to make a better impression than her supervisor. I am grateful to her.
Desventajas: The purser was not even polite. Was it because she was veiled and I was wearing a cross? I really hope not. The normal economy seats are cramped to an unacceptable level. I will avoid flying MH economy again. Malindo, a low-cost flying the same routes (SGN-KUL and KUL-CMB) I often fly, has a much better level of service than MH, supposedly a full service airline.
Ventajas: I paid $7 for an exit row. I was worth it. The normal economy seats are extremely cramped.
Desventajas: Seat belt
Ventajas: Terrible airline company. It’s a ripoff!
Desventajas: Honesty. Ripoff!
Ventajas: The staff was really nice when I asked for the green tea they make sure you get it
Desventajas: Food need to be improved
Ventajas: The crew was very friendly and attentive.
Desventajas: Can’t think of anything
Ventajas: Crew were good. Good food.
Desventajas: For some reason, the seat was very uncomfortable. Rather hard with little cushion.
Ventajas: Comfort & punctuality
Ventajas: Comfort and food.
Desventajas: Some flight attendants could ve friendlier.
Ventajas: Great seat and crews
Desventajas: A330-300 is nice
Ventajas: Amazing crews
Desventajas: Nice seats
Ventajas: No thank
Desventajas: Business class boarding could have been more organized. Was sent to the gate too early from lounge
Desventajas: All four flights with Malaysia Airlines were delayed, no reasons and no information. Appalling.
Desventajas: The selection was rather dated as I travel very frequently I noticed it. Otherwise it would probably be fine for most
Desventajas: Boarding on time so I didn’t have to loose the connection flight and had to stay at a hotel an hour away from kuala lumpur to barely sleep to catch a plane to auckland next day that arrives late so i cant take the ferry home.
Desventajas: Flight was delayed by two hours
Desventajas: There were no vegan options available. I think that was my fault though because I did not set one up in advance. Would be nice if they offered one anyhow.
Desventajas: If the assigned seat reclined. I had to
Move to a different seat which
Desventajas: The plane was old but the flight was inexpensive
Desventajas: My entertainment system was not working, so was my seatmate's.
Ventajas: First time on Malaysian. At least we didn’t disappear. All was okay except for the meal on the flight to Saigon. I’m not one to complain about airline food but the “meal” served was execrable, possibly the worst in 65 years of flying. And no alcohol on an international flight was niggardly in my estimation.. The flight from Penang to KL they had the cheek to serve a tiny cup of fake orange juice. I will avoid Malaysian in the future.
Desventajas: Please see what above.
Desventajas: Business class in 737 is limited, recline only but seat was spacious and comfortable
Desventajas: very delayed flight
in addition slow flying what should have taken 52 minutes ended 1 hour 20 min
to add to that poor cabin crew management of Business Class disembarking excruciating slowly added another delay of 20 minutes!
Desventajas: I have never had to stay at a hotel overnight because of a missed connection but when I made the reservation I wondered how you would honor the 1 hour layover and not miss. I wondered this before any of your delays. I was assured the connection would wait but not correct and you did miss. If you would have told me at the airport this would happen I would have made other arrangements. Instructions on what to do was quite poor too. As a foreigner to be handed a stack of vouchers without direction on where to go for transportation wasn’t satisfactory.
Ventajas: Boarding was easy even though it started late, it was organized. Once I got on the plane I wasn't waiting a long time to get to my seat because they seated the people sitting in the back of the plane first. There is a huge selection of movies, tv shows, and music.
Desventajas: They have 2 food options and they're just ok. There wasn't very many drink options either.
Desventajas: Flight through kul was delayed. 3 security checks having to go out to another terminal meant immigration check twice. Not enough time for connection. Therfore, i not only missed the fight to India, the two remaining connections... Not good day, now I have to pay rebooking on 3 flights to get home!!!
Desventajas: Avoid Malaysian airlines and avoid KUL airport. What a mess of a company ...
Ventajas: Airport, sea side
Desventajas: The flight attendants didn't ask me if I need ice cream or any drink but they asked another seat of passages. It's not fair...
Ventajas: Because I had missed my original connecting flight, the airlines booked me at an overnight hotel and my new flight seat number was premium economy. This was fine in the end, but in the moment I practically cried.
Desventajas: Again, not being delayed and having to miss my original connecting flight would have been best.
Ventajas: Everything on the plane was fine, and the service was great.
Desventajas: Not being delayed on the first leg and missing my connecting flight to Denpasar would have been great.
Desventajas: I paid more than 1500 ringgit for the bags, although the booking of the trip was comprehensive. Unfortunately the site disappointed me
Ventajas: Comfortable seating map
Desventajas: Food could be improved especially for vegetarians
Ventajas: The Malaysia Airlines crew hospitality is world wide known and I experienced it myself during this flight
Desventajas: I sit in 2K of A350-900. Though it is known as a throne seat, there is an error on the installation of this seat. The foot rest that comes up and supposedly joined with the ottoman to make up the flat bed is too long so this seat never can actually go to full 180 degree mode.
Ventajas: Seats were comfortable
Desventajas: The crew was not friendly, and the food selection is limited
Ventajas: Luggage allowance.
Ventajas: Crew are nice,but the seat need to improve
Desventajas: The seat need to improve
Ventajas: Entertainment was good.
Desventajas: Sadly one passenger in front of me talked loudly, for 7 hours straight, took an hour to sleep then talked again for the remaining 5 hours. Not airline fault
Ventajas: All went
Well, no delays, good service.
Ventajas: Malayasia airlines made me sad since they left my luggage in KL on my trip to Shanghai today.
The agent in Shanghai was really bad to handle situation. He doesnt care at all. No one from Malaysia Airlines showed off to explain the situation.
Me and my wife dont have any clothes to change. Very bad
Desventajas: Malaysia airlines need to Change the behavior of the staffs in shanghai especially the agent or the station manager of MAS
Ventajas: The timeliness of the boarding and flight takeoff
Desventajas: The landing. Seemed a little rough
Ventajas: Everything was good about this flight
Desventajas: They need to have at least 5 to 10 vegetarian meal on board.
Ventajas: On time
Desventajas: Everything. Bad business class food. Old movies. No inflight service.
Ventajas: Window seat was good for enjoy very wonderful outside view.
Ventajas: The seat was very nice position.
Ventajas: Boarding was organized
Desventajas: Vegetarian food wasn’t great
Ventajas: The people at the check-in desk.
Desventajas: A light snack and drinks would have been good. Even just water.
Ventajas: The flight was on time.
Desventajas: Bathrooms could be cleaner.
Ventajas: The seats were comfortable and the in-flight entertainment was fine.
Desventajas: The crew shouldn’t assume that an Asian person is Vietnamese just because they boarded from Vietnam. The vegetarian door was awful.
Ventajas: Some staff were good others could not be bothered.
Desventajas: Nicer staff
Desventajas: lost my luggage
Desventajas: lost my luggage. after they found it, they took a week to deliver. no response to my claim for compensation
Desventajas: It will be nice if there’s choice for vegetarian meal
Ventajas: Tripulación muy bien
Desventajas: El sabor de la comida no estuvo muy bueno
Desventajas: Custom check line 200 meters long, security check line another 120 meter long, why not combine them together and open two machine in parallel