|Ruta principal||Aeropuerto Internacional de Kuala Lumpur a Aeropuerto Internacional de Singapur|
|Aeropuertos en los que opera||23|
|Aeropuerto principal||Aeropuerto Internacional de Singapur|
Ventajas: Crew was amazing
Desventajas: Better cushion for seats
Ventajas: Crew was nice and they tried to board the plane back to front, a strategy I appreciated even if it wasn't entirely effective given the slowness of some passengers
Desventajas: The light colored seats really showed the stains and wear and tear, giving the appearance of uncleanliness even though I'm sure the staff work hard to maintain the aircraft.
Ventajas: Aircraft food crew
Desventajas: We can use amenity kit in an ultra long haul flight
Desventajas: Misleading. Didn't accept my frequent flyer Star alliance status.
Ventajas: Excellent airlines, clean and comfortable. Excellent staff and service.
Desventajas: Long delay and more delay in boarding
Ventajas: The food was good and the crew was nice
Desventajas: I can’t think of anything!
Desventajas: Scoot is one of the worst airlines I have travelled.
Desventajas: Planes are old and worn. Design is outdated with cramped seating and aisles.
Desventajas: No selection in food. Seats not very comfortable. Old plane,
Desventajas: Flat beds in business class
Ventajas: Entertainment system was provided on this flight vs the flight from Singapore to Columbo.
Desventajas: Major issue involving booking return flight overall.
Ventajas: The flight was efficient and clean
Ventajas: Everything is good
Desventajas: Some plane doesn’t have inflight entertainment
Desventajas: Seats were a little uncomfortable.
Ventajas: Silk Air Crew is rude and does not like to help passengers.
Desventajas: Food could have been better. I requested a vegan meal and got a meal with dairy all over it.
Ventajas: Crew was awesome
Ventajas: Great crew. Silk Air is budget form of Singapore Airlines. Yet, the first class is better than the first class in US carriers. Better seats.
Desventajas: Coffee creamer could be better. Should offer earphones.
Desventajas: Delayed 1.5 hours and no communication as to why until we boarded (airport had been closed for Thai king to land...)
Ventajas: free tour
Ventajas: Crew great but some don’t realize didn’t give enough time to clear the plates
Seems to be in a hurry
Desventajas: The flat bed could be straight rather than to sleep in a angle
Overcharged $170 on my credit card
Ventajas: The airline was fine, it’s Kayak who charged my card $170 more than the advertised price for the flight. I just want to be reimbursed for their mistake.
Desventajas: That the flight was advertised for $252 and my card was charged $422. Hoping someone contacts me regarding this case via email as I can’t get in touch with anyone as I’m abroad. My info should come up and someone in the team can see that this gets remedied.
Flight better because it was the last one
Ventajas: What's the point
Desventajas: You get the idea
Koh Sumai to Singapore flight
Ventajas: Excellent service. Flight attendants were very professional! I also enjoyed the in-flight meal.
Desventajas: I had issues with the WiFi
Ventajas: Crew were nice
Desventajas: No in-flight entertainment.
Ventajas: Food was excellent.
Desventajas: The giving out of food should be to all and not just kids first
Ventajas: Very old aircraft rattled through the whole time
Desventajas: There is only one entrence to get in ,the isle is very narrow For a business class very little congested seatsby mistake i left my laptop in singapre air, we immediately notified the silkair agent at checkin even though there was a flight delay and wait they are unable to get it In hyderabad the staff are very slow in response we wasted three days to locate the laptop Overall it is extremely disappointing experience from boarding and post boardin and handling by the silk air office , aircraft, and agents in hyderabad , i wish i reviwed the prior reviews Silk air lost my business never again fly silk air
Ventajas: Comfortable journey
Desventajas: No entertainment system
Desventajas: At Singapore our flight from ICN landed at Terminal 3, our next flight to BLR said Terminal 2 on our boarding pass, we had less than 45 mins to get there but the shuttle was too far from our exit gate at T3. When we still managed to get to T2, we were tills to go to T1, another shuttle - again quite far away, we Ran & made it to our gate on time. Not impressed with the layout and lack of transportation.
Ventajas: Flight was delayed.by 30 minutes
Desventajas: This is our third flight with SilkAir which was delayed
Desventajas: No complaints. Excellent service. Need daily flights from Singapore to Visakhapatnam.
Ventajas: Silk/Singapore Airlines food is always good
Desventajas: Boarding took ages and then sat on the tarmac for an eternity before take off
Ventajas: All of them
Desventajas: No one
Desventajas: not many snack options
Ventajas: Efficient and polite crew
Desventajas: No power outlets on the plane.
Desventajas: Short flight so we were descending when meals were served. Again no power outlets on the plane.
Ventajas: Everything was so flawless.
Good but could use power on all planes
Desventajas: Please add power outlets to all planes
Good all around
Ventajas: Staff were efficient and boarding was quick
Desventajas: Bad food and no individual entertainment. Worse none of the check in staff offered to help us get through security despite a long line and we nearly missed our flight
Desventajas: Plane outdated and small not very comfortable.
Ventajas: We were travelling with twins and the crew was very helpful.
Short transit time
Desventajas: Short transit time.
Desventajas: Because the flight from IAD to London was cancelled, I never made it to this flight.
Room for improvement
Ventajas: Good leg room,
Desventajas: Breakfast served is not good. no USB charging port.
Desventajas: when fly is cancel, your on your own.
Not so great flight
Ventajas: Well I get United miles
Desventajas: Entertainment very poor, no selection, I took the flt in Jan and the movies and selection was sane in Feb. Bad. Food was so so.
Unsatisfactory flight, food, seats for business class
Ventajas: Nothing, steward and stewardess were nice
Desventajas: Food, seating, aircraft
shortly flight but rules on headphones are silly
Ventajas: the 45-minute flight
Desventajas: the fact that i cannot wear my over the ear headphones during take off and landing - no cell phone use even in airplane mode - the entertainment system is turned on for 5 minutes before it was turned off for landing
Perdí el vuelo
Desventajas: Perdí el vuelo por negligencia de la compañía al no exponer las restricciones de la ciudad de Phnom Penh. Pienso que debieron hacer énfasis en la legislación, un poco de
Desventajas: Food was terrible on Silk Air flight
Ventajas: Meal service on a 1 1/2 hour flight
Desventajas: Nothing. Pp
flight cancelled without any reimbursement
Desventajas: Our flight to Bali was cancelled due to the volcano eruption. We did not receive any compensation, but Singapore/Silk Airlines told us they were able to get us a flight home to LAX instead, but that it wouldn't be until the next day. We spent money on a hotel and food and waited until the next morning, got to the airport early for check in only to find that Singapore/Silk had in fact, given up our seats that they had promised us. They said that we now would have to wait another day just to get a flight from Singapore to LAX. We asked to speak with a manager, and eventually were able to get two seats due to cancellations. This was intended to be a very special and romantic trip that was essentially ruined. Since no one could have anticipated that the volcano would cause cancellation, we should be refunded for our flights. We are so crushed that we did not get to go to Bali, and now we may NEVER get to go because we are out of money. At the VERY least, the leg of our flights from Singapore to Bali, and Bali to Singapore, should be refunded. We are extremely disappointed.
Desventajas: Long layover in Singapore and hassle in having to stand in line for over an hour in transit for screening in Manchester airport
Ventajas: The staff was very responsive and the food was great.
Desventajas: It would be great it the seats were leather so that plane would feel more cleaner.
Flight was early, but food is terrible
Ventajas: efficient boarding, earlier than expected
Desventajas: noted a few times that on Singapore Airlines / Silk flights they alway run out of non-fish/seafood options. Why not reduce fish / seafood meals? This is really annoying if someone is allergic.
Ventajas: No leg room
Always a great experience
Ventajas: Innovative and effective audio/video entertainment system delivered on personal mobile device through plane's wifi connection.
Desventajas: More variety in meal choice would be nice, since the same choices were offered on both legs of my flights from Jakarta to Yangon. But food was tasty and wine was nice.
Desventajas: Business class seats did not recline back far enough. Very uncomfortable, did not sleep.