Código IATA | HO |
---|---|
Rutas | 422 |
Ruta principal | Shangai Pu Dong a Harbin |
Aeropuertos en los que opera | 88 |
Aeropuerto principal | Shangai Pu Dong |
Ventajas: The flight was delayed slightly, but the gate agents kept us informed of the situation and did a fine job of being clear and transparent. In the end, we boarded about 20 minutes late, but still arrived early in Shanghai. Crew was lovely. All the on-board announcements were clear. The music was soothing. The food (which I was not expecting, given the fare, was better than I expected. Mediocre, but not bad. Overall, a very pleasant experience. I would not hesitate to fly them again.
Ventajas: Gave blankets and pillows for the flight, had a little snack box (but was all carbs). Plane is 99% Chinese and they are not super welcoming, kind of rude and it’s a little uncomfortable.
Desventajas: Seats were stiff, process of landing was strange, it was all just not great.
Ventajas: Nada
Desventajas: Todo
Desventajas: Flyus.com on phone for 2 hrs. Gave up and booked new tickets. Would not recommend kayak uses them. Makes me less likely to book in future
Ventajas: Friendly
Desventajas: Food in the CNX-PVG sector
Ventajas: None
Desventajas: newer aircraft, better seats, better in-flight food (for business class)
Ventajas: The flight was on schedule
Desventajas: Check in was a dreadful experience since they claimed I did not have a valid ticket. Is this because I bought via kayak search?
Ventajas: Very efficient check-in and boarding procedure. Comfortable seats.
Ventajas: The airline was efficient and clean.
Desventajas: There was no in-flight in a entertainment for a medium length flight And the food was completely ridiculous
Miserable
Desventajas: Treated like animals. Never again.
Good and Bad of Flying China Air
Ventajas: The airlines was on-time and provided a lot more service to passengers than do American airlines (including a meal on a 3 hour flight).
Desventajas: Boarding was a mess with everyone lining up at one time and pushing to get on the plane. Not very organized.
Rough ride with entertainment missing
Ventajas: Aisle seat with Ok legroom
Desventajas: Allowed customers to use phones for entertainment, but not iPads... dumb policy and against all Major Airlines. Food was not good, and maybe they can’t control - but 2.5 hours of turbulence was rough.
Desventajas: Missed the flight by 2 minutes and was refused boarding. Had to purchase three more tickets on another airline to get to my final destination as they were unable (unwilling?) to assit me with rebooking. In the process of trying to sort out a refund but with little hope left.
Good flight
Ventajas: Business class seats need to be improved
Desventajas: Seats
Desventajas: We sat on the tar mac for more than 90 minutes. I showed my e-ticket to the crew and they checked to find out that the delay was due to fog in Shanghai. Because I had to pick up my checked bag and go through the complete security check I was lucky to make the next flight.
Online check-in needs work
Desventajas: It was impossible to check in online. The main website let me choose English’s but when I clicked on the check-in link it immediately brought me back to a page in Mandarin.
Worst Flight of My Life
Ventajas: Nothing. Worst Airline ever.
Desventajas: I was delayed in Shanghai for OVER 30 hours. I was not given a hotel. There was no communication from the airline/ desk attendants. When I asked a question to the people at the desk they would tell me I needed to leave the terminal and go back to the check in counter ( I was in China and immigration would not let me do this). I was given three different times that the plane would leave. When immigration allowed me to call the check in desk from the phone the woman told me it was my fault for not listening to her. She told me the flight was at 2 the next day. I asked if it was in the afternoon and she said yes. The flight was at 2 am. When I said this she said it was my own fault. She would not let me into the lounge even though I had been stuck at the airport for hours. She was extremely rude and was not accommodating. When I finally was able to board the plane the seats were uncomfortable and the flight attendants were also rude. Because of this incident I missed the whole lantern festival which was the reason I was going to Thailand. I will NEVER use this airline again. It was a nightmare.
Didn't even get on the flight
Desventajas: The fact that vayama booked 50min between flights when they should have booked 2hrs, causing me to lose my flight and having to buy another with another carrier near midnight. Why does kayak partner with such an unprofessional vendor???
worsrt
Desventajas: delayed and shitty
Delays and no information in English
Ventajas: The cabin staff was friendly.
Desventajas: The 9:05 PM flight was delayed 1 hour to change a tire. They actually put us on the buses to go to the plane. It takes 10 min just to get to the plane. Once they got to the plane they turned right around and sent us back to the gate.
My Chinese associate said they are a safe airline because they often delay the flight to fix problem...
Low cost, on time efficient and good service
Ventajas: On time, low cost, efficient and quick boarding, hot meal, great service!
Ventajas: Will take it again.
Desventajas: De très vieux avions.
Repas désastreux (pour un Nord-américain).
Ventajas: Luggage came out quickly.
Desventajas: The boarding process was chaotic. In China people don't believe in lines, and the airline doesn't really care. Put on your helmets and elbow pads.
Joy on Juneyao
Ventajas: Everything was very good, flight was right on time, food was good, service was bright and happy.
Desventajas: 1 hour delay no reason given
Flight got cancelled and no one notified me
Desventajas: I emailed to confirm my flight two weeks in advance. I was told in was good to go.
I arrived at Shanghai airport to go to Hong Kong I check in with the airline and they tell me my flight was cancelled. I was angry and upset that I was put in this situation with no advance notice of the flight being cancelled. I feel this is poor customer relations especially because we were traveling out of foreign country and no experience traveling to China. Thankfully the airline got us on a different airline flight and our plans were not disrupted too bad. After this incident I didn't feel comfortable using you site for travel.
Punctual and professional but with poor facilities
Ventajas: Punctual and professional.
Has alcohol upon inquiry.
Desventajas: - Seats are too small
- (China bound) tax is too high even though ticket price is cheap
- Food is disgusting
- Lack of in-flight entertainment
- During night flights, flight attendants are visibly exhausted
Woman Who Checked Us in Said We Wouldn't Have to C
Ventajas: Getting from A to B safely. Some of the crew were extremely helpful and sweet.
Desventajas: When we checked in, the lady said we would not have to claim our bags until our final destination. Well, we did. That's all! :)
ANA good airline
Ventajas: After missing my connecting flight united booked me on ANA was the best part of my 20+ hour day .
Had a great, punctual amd convenient flight.
Ventajas: I was surprised to get food even on a short 2h flight. The seats were comfortable if a bit short for taller people. The staff was helpful and friendly and oberall, there was few things I could point out that were any inconvenience at all. Really perfect journey.
Desventajas: Seats are a bit short for tall people. Entertainment was not there but was not important at all for a short 2h flight.
Ventajas: Food was OK. Beyond expectations.
Desventajas: Late departure, no entrateinment system.
Ventajas: It arrived safely
Desventajas: more than 4 hour delay with little to no information. No need to take an e3xtensive bus ride to get to the plane, almost felt like we left the airport.
Limited flight options but ok experience
Ventajas: On time departure and in flight beverage service.
Desventajas: It is a short slight under two hours so I did not expect much and had a comfortable aisle seat.
Stay far away
Ventajas: Nothing
Desventajas: Everything
Beautiful airline
Ventajas: Above
Desventajas: Nothing
Slow check-in, a bit uncomfortable
Ventajas: Flight on time and without problems.
Desventajas: My seat was broken and can not put it in a relaxed position wich is unomfortable to sleep.
Simple Flight without problems
Ventajas: Could Check in several hours before flght and nice flight overall
Desventajas: -
Desventajas: My flight was delayed an hour and I missed my connecting flight back to the US.
Avoid it if you can
Ventajas: Nothing
Desventajas: Delayed 8 hrs
ZERO customer service on the ground
Landed a mile from the terminal and had to walk through sideways rain
Checked luggage was soaked when it came out
very low budget airline
Ventajas: - the crew did their job efficiently
Desventajas: Boarding: no signs to differentiate between the new passengers vs. those connecting
Food: substandard, tiny portions
Entertainment: none!!!
Comfort: worst seat ever experienced. It slopes forward and doesn't lean back at all. The head rest also leaned forward and caused neck pain.
On time, pillow and blankets
Ventajas: on Time!
Pillows and blankets
Desventajas: Bad food
not a lot of leg room
Very nice crew
Ventajas: The plane is obviously older, but kept in very good shape. It is clean and well maintained.
Food was offered after takeoff, but I didn't eat.
Comfortable seats with both a blanket and pillow.
Ventajas: u low life cocksukers fuked me again...no more with scum like u
Ventajas: El vuelo se retrasó ligeramente, pero los agentes de la puerta nos mantuvieron informados de la situación e hicieron un buen trabajo de ser claros y transparentes. Al final, nos embarcamos unos 20 minutos tarde, pero todavía llegamos temprano en Shanghai. La tripulación era encantadora. Todos los anuncios a bordo fueron claros. La música era relajante. La comida (que no esperaba, dada la comida, era mejor de lo que esperaba. Mediocre, pero no está mal. En general, una experiencia muy agradable. No dudaría en volver a volar.
Ventajas: Nos dieron mantas y almohadas para el vuelo, había una pequeña caja de tentempiés (pero todos eran carbohidratos). El avión es un 99% chino y no son muy acogedores, son algo groseros y es un poco incómodo.
Desventajas: Los asientos eran rígidos, el proceso de aterrizaje era extraño, todo no era muy bueno.
Desventajas: Flyus.com en el teléfono durante 2 horas. Renunció y reservó nuevas entradas. No recomendaría el uso de kayak. Me hace menos probable que reserve en el futuro
Ventajas: Amable
Desventajas: Alimentos en el sector CNX-PVG
Ventajas: Ninguno
Desventajas: aviones más nuevos, mejores asientos, mejor comida en vuelo (para clase business)
Ventajas: El vuelo estaba programado
Desventajas: El registro fue una experiencia terrible, ya que afirmaron que no tenía un billete válido. ¿es esto porque compré a través de la búsqueda de kayak?
Ventajas: Procedimiento de registro y embarque muy eficiente. Asientos cómodos.
Ventajas: La aerolínea era eficiente y limpia.
Desventajas: No había en el vuelo un entretenimiento para un vuelo de longitud media Y la comida era completamente ridícula
Miserable
Desventajas: Tratados como animales. Nunca más.
Bueno y malo de volar el aire de China
Ventajas: Las aerolíneas eran a tiempo y brindaban mucho más servicio a los pasajeros que las aerolíneas estadounidenses (incluyendo una comida en un vuelo de 3 horas).
Desventajas: El embarque fue un lío con todos los que se alineaban a la vez y presionaban para subir al avión. No muy organizado.
Viaje duro sin servicio de entretenimiento
Ventajas: Asiento en el pasillo con espacio para las piernas
Desventajas: Los clientes usar teléfonos para el entretenimiento, pero no iPads... Política estúpida a diferencia de la mayoría de las otras grandes aerolíneas. La comida no era buena, y quizás no tienen el control, pero 2,5 horas de turbulencia era peligroso.
Desventajas: Eché de menos el vuelo 2 minutos y se negó a subir a bordo. Tuve que comprar tres billetes más en otra aerolínea para llegar a mi destino final, ya que no pudieron (¿poco dispuestos?) darme cuenta de que había que volver a hacer la reserva. En el proceso de tratar de ordenar un reembolso, pero con poca esperanza izquierda.
Buen vuelo
Ventajas: Asientos de clase business necesita ser mejorada
Desventajas: Asientos
Desventajas: Nos sentamos en la pista durante más de 90 minutos. Mostré mi e-ticket a la tripulación y se dieron cuenta de que el retraso se debió a la niebla en Shanghai. Debido a que tuve que recoger mi maleta y pasar por la seguridad, tuve la suerte de hacer el siguiente vuelo.
Las necesidades de facturación en línea funcionan
Desventajas: Era imposible registrarse en línea. El sitio web principal me permitió elegir el inglés, pero cuando hice clic en el enlace de registro inmediatamente me trajo de vuelta a una página en mandarín.
Ni siquiera cogí el vuelo
Desventajas: El hecho de que vayama reservara 50min entre vuelos cuando debió haber reservado 2hrs, lo que me hizo perder mi vuelo y tener que comprar otro con otro transportista cerca de medianoche. ¿por qué el kayak se asocia con un vendedor tan poco profesional??